chevalij

I just received some updates. First, sorry but it is a KBD4000A. And the information I just received tells me the cameras don't move at all, presets or not. The screens shows the boot sequence, displays CONFIG DONE SW1[] or similar and then...... nothing. Sorry if the info is lacking, but I'm dealing through email with a person who knows less than me, which is amazingly little. Can I advise them to do a reset on the MX4004 mux ?

Yes, it's an Pelco MX4004CD mux that uses Coaxitron for controlling the cameras. I can get into the setup using the keys on the controller, but NO menu control with the joystick. I initially thought joystick, but does it make sense that it would die after a power reset ?

Hi, first post and I hate to say it's out of desperation. I'm responsible for the remote installation (2000 miles away) of two Pelco III cameras along with a MUX, two dedicated monitors and a KBD300A controller. I've been informed that while trying to fix something else in the building, they shut off facility power and then reset it. Problem is, now the camera's don't move. They show an image, but are not controllable with the joystick. The system powers up, says CONFIG DONE and that's it. Going into the setup by pressing 95 PRESET on the KBD300A does get them into the setup menu, but the joystick doesn't work. The cameras are staring at the ground and don't move... There are a few preset positions, but no programmed scanning or anything like that. Any ideas?