franky333

Didnt work. Didnt even load the software. May need more than just a firmware update. What is really appalling is the fact that adata is not answering to the vendor emails, no to my emails neither. So it must be returned, really as dead on arrival. Thanks for your help, Tom

Can you help to decide what firmware version is the right one? I do take a look to the label in the back of the DVR and it says: Model: ZEUS-8 P/N: 1.1.03.51.0195 S/N: ZEUS806051100147 The box (package) displays: SATA HDD but not sure what firmware version Thanks, Tom for your help, looking forward to hearing from you

The problem is that as the DVR keeps trying to reboot its not possible to Network the DVR on a local area network to update any firmware

i have the Hardware. is your unit from UK or USA ? Tom, could you, please, let me know how to proceed?

UK

I did buy recently ZEUS-8-2TB-N Yesterday I did connect it was working. I left it working during the night jut to realize this morning that the red power button in the front pannel is always on and it keeps trying to reboot randomly but without being able to boot properly. All that comes sometimes is just the qvis labs screen for half a second, then everything in the screen turns black and it will try to boot again after a couple of minutes or so . There is something I could do? The vendor suggest that a hardware reset could fix it but it seems he cant fin the instructions to do not even anyone from the manufacturer as I did contact adata