I've installed an AverMedia EH5108+. The network settings I inputted in the DVR (IP address, Gateway, Mask, Available ports, slot to plug the DVR into, etc.) were given to me by the IT department. I followed their instructions and activated the "network" button on the main display. I can't access the DVR even over the LAN. The IT department has verfied the ports I've selected are open, they can see a device (DVR) is connected, but, is not active.
I've networked many DVRs, but, this one has be perplexed.
What am I missing?