Hi. Sorry I can see that in my previous post it looks as if I'm saying that the password is (Private No). What I was actually saying is that the program calls the password a private no. No matter. Anyway, what Ive noticed thus far is that the pc on my LAN are all windows 7 core i3 machines with embedded intel graphics. Every machine I,ve used to log in from the outside has been an XP machine. They connect in a snap and I can view the cams. Jason mentioned upgrading to version 5.3. Where can I download it?