cctvmann

are you using the same power supply to run all the cameras?

sounds like bad cabling between camera and dvr id recommend changing the cables to something more higher quality pre made cables are not the best

http://www.aliexpress.com/item/H-264-Outdoor-waterproof-700TVL-10x-Optical-Zoom-mini-IR-speed-dome-PTZ-camera-Security-ir/1131342782.html hi this is the model camera i use and have been for some time .

i use our security cameras for what they are designed for orignally SECURITY if something goes on while im away from home then itll record it other than that the cameras are only left to their recording fucntion from a security point of view. Occassionally the cameras have caught some wildlife like badgers, birds and such like in the garden or on the drive but that wasnt the intention to start with that was just luck.

Firstly What voutage are you running along side the cables for camera video Secondly have you installed a big enough power supply to Cope with the runs and are these two cameras a long way from the power supply

Advice from me would change your provider and tell them why your leaving

domt know if this is any use the pdf file download for camera ptz http://www.google.co.uk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0CCcQFjAB&url=http%3A%2F%2Fwww.sacgroup.co.uk%2Fmanuals%2F905.823.pdf&ei=XmaUVZ-TCoPiU6bzsvAO&usg=AFQjCNFz_BrHIrQ_qyiMzlywH0RQBJY7GQ&sig2=5Ymsryk5PGIm3KcHNgwbsw&bvm=bv.96952980,d.d24

ive got domes pts types from a trusted chinese supplier and found the couple of compnaies that i deal with to be superb.

Check the router log instead of Dvr and look at your Dvr port in the router log it should show a date the Dvr was accessed through the port

no problem. youll have possibly 110/120 volts instead of 230 then as your the us and im uk.

i would have a look at the power supply as that message appears to be saying that there isnt enough supply to it.

try this disconnect the joystick then disconnect motor cable from ptz camera motor and reposition the head then reconnect and repower the camera see if that resets it back to normal. remember to turn the power to camer off while cable disconnected dont do it live as depending on voltage could be 24vac or dc or even 230-240 v ac on cable.where abouts are you based in uk.

Thank you for the help. Where can I find a 5amp power supply with a variable adjustable voltage of 12-20v? Through searching I was able to find a power supply that had 12-13.8 volts, but I couldn't find anything that was 12-20v. it appears to be honest that your out your depth if i was you id leave the cctv installations to the professionals in the future./

would that be a rear entry version your answer in you post to the op was sound and i think you helped the op alot.

He is giving you not just the answer, but even explaining to you why. It should make you wonder who the jerk is around here. You should surely go find your answers somewhere else next time. QFA

approx 250 meters dc carrying would be a big cable required to get the volt drop out. it would be wise to power cameras locally if possible so id say additional 2 power supplies reuquired

www.aliexpress.com/item/Mini-2-Mega-pixel-IP-PTZ-Camera-10x-Optical-zoom-50m-IR-distance-Outdoor-Waterproof-High/32213773026.html would this be any good being a true zoiom lens

id go beldon myself as the cable is screened bear in mind un screened cable will not block intereferance from outside areas

can you post a screen shot of dvr where purcheased from or the dvr manufactures name. how old is unit and is the power gwting to pcb inside unit?

ive always used beldon screened for any transmission. http://www.fastflex.co.uk/100m-8723-lsf-equivalent-cable-2-pair-22awg-482-p.asp

itll be serial4 rs485

yes there should be a green block connector on the back of the dm.

hi i can help you get your ptz working through the dm, you need to setup the dm to serial port 4 and the dm uses 9600 baud rate on pelco p you need a way of changing thwe ptz address settings etc

id just change port number

i reckon the suns rays are hitting the sunshield causing the glare into the camera lens to make the chip shut down heres something to briefly try take the sunsheild off the camera during those ours and see if the camera comes back to life.