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Hi, I am new here as you can see. I really need some help with setting up my DVR box though the internet.... THis is the box I got: H.264 8CH DVR-2008H Specs: http://www.cctv180.com/en/Product/dvr/h.264dvr/2010-09/29061100905000.htm Here are the instructions I scanned in: (1) (2) (3) (4) (5) (6) (7) ( As you can see on picture 2, the Ip settings etc... And on picture 3 the port settings. Do I Input the exact settings in my router settings?? And if so where?? I know how to input port settings but I don't know what location in the router settings I would input the IP, DNS etc.... I have a BT fusion Hub ( business and home built in ) Thanks for your help and I hope the pictures I've posted don't bug you too much....

did you find the manual for the dvr? i keep seeing pople say the brand name and that it is capable of mobile access, but for me to continue helping, i'd like to see it right from the manufacture. unless the people that are helping you start confirming port numbers, user name, and password for mobile access. the IP address is DHCP so its dynamic IP. I aint got hold of the manual yet but should have it by thursday. Thanks for carry on helping me

It asks me for the port number on EagleEyes app but I don't know the exact right port number. I left it at default 80 but still no joy On the settings it goes like this in order: IP address: So I put my public IP: 86.** Port number: 80 Username: admin password ************ I am using the DVR login username and password which is correct

you dont need no-ip with BT. have you loaded the app ?? Yeah I have. If you want, I could give you the public IP, password etc then maybe you could have a go and see if you can get it to work? Just an idea

port 80 should not be a problem, but i like to get away from it as much as i can, since alot of devices default to port 80. I might change it to 87 or 88 then and see if anything improves... I don't need to put the http port number at the end of the public IP and I can still log on to the DVR. Is that normal? is it because netvideo has its own port forwarding 3357 ?

Do you think port 80 is the main problem then? I don't see how my setup is wrong. I've followed everything and also made a DNS acount ( no-ip ) and that works great. Just need to get it working on a mobile device. I will have to re-check the manual for any settings I've missed for mobile devices! But I am pretty sure it does not state anything about mobile devices in the manual even though it says its compatible for it.

Hi thanks. So you are telling me that the ports should be directed to my DVR IP address and not my (external) public IP address? On the firewall settings I clicked “Allow pinholes and DMZ mode” “add a new user defined application” then I chose my DVR IP address 192.168.1.68 , I repeated the steps till I finished added the ports. But for some odd reason my (external) public IP address shows up next to the port settings instead, as you can see from the picture above... I will go back to the hub settings and check out via services and see what I can find This hub I am working on is rubbish compared to other routers/hubs, the gui is very frustrating...

Thanks for your help so far I will get the manual and go though it again and PM you once I have it. Viewing it on a mobile device is addtional but I want to get the full flavour of my DVR features

the spec sheet does say it supports mobile devices. what mobile device do you have? do you have a link to the full manual, that spec sheet is just that...a spec sheet. I do but its not on me. Its at place where I have fitting these cctv cameras. But the manual does not state anything about mobile devices. And does not have anything under network settings. If I give you the public IP and the username and password then you can go to DVR config and have a look at the settings if you like to?

This is the DVR http://www.cctv180.com/en/Product/dvr/h.264dvr/2010-09/29060415415000.htm

Sorry to confuse you. My DVR default settings was set to static IP so I just set it to DHCP so it picks up the settings automatically from my router which saves time inputting the settings in manually. Once I did that I rebooted the DVR and changed DHCP to static IP and I just changed the DVR IP address to 192.168.1.68 and that was that. H.264 Network DVR - 4 channel My DVR uses Sino-video plugin and Netvideo software on the DVR

How do I do that? I don't think it has network settings for mobile devices. The ports which I have allowed on my Hub on the picture above are the exact port settings on my DVR. My internet connection is setup as DHCP and my DVR is set as static IP, do you think that could be the problem? your internet connection, from the ISP, is probably DHCP. did you statically assign the DVR an ip address or is is pulling one from the router? are the proper ports open in your router/firewall for the outside world to see the DVR? honestly, there was some good advice in this thread and i was under the impression that the issue was resolved. lets go back to the basics... 1. what is the IP address of your router? 2. assuming your router does DHCP, what is the range 192.168.100-.150? you can see this information somewhere 3. have you statically assigned an ip address, subnet, gateway, and DNS server to the DVR? if not, we need to do this. lets start with those 3 and go from there. it doesnt matter what your PC settings are...leave those as is. Thanks. I can view the camera fine though the internet but not though mobile devices. First I picked DHCP on my DVR and saved it then rebooted the DVR and it picked the settings up automatically from my router and then I changed the DVDR settings to static IP I set my DVR IP address to: 192.168.1.68 My DVR subnet Mask is set to default 255. ** My DVR Gateway is set to my router IP address: 192.168.1.254 I left the DNS settings to how they where. The port settings on the DVR are exactly the same as above in the picture which I have allowed on my Router/Hub. So I don't see what the problem is?

How do I do that? I don't think it has network settings for mobile devices. The ports which I have allowed on my Hub on the picture above are the exact port settings on my DVR. My internet connection is setup as DHCP and my DVR is set as static IP, do you think that could be the problem?

Here are some pics of my router config: You can see how I have put the settings. Maybe private NAT might be the problem?? Can't seem to view the camera on a phone device

you will have problems not using the ports. i think you are just getting mixed up with your local and external ip address. hence the reason why you cant view on your iphone. your using a avtech dvr...... its had a app for years My ports are perfectly setup to 80. and 80 - 80 is forwarded on my firewall. Everything is correct. I think netvideo had a bulit in port forward to 5557 thats why I dont need to put 80 at the end of my public IP

It really depends on what activeX it is, the webpage HTML/Script, and what IE version you have .. as well as by adding it to the trusted list it disables all security for that site - so it has nothing to do with Windows 7 at all. Some need compatibility enabled as well, for IE8/9, again regardless of the OS. Well its obvious its activeX for HTML Which you would find under Manage-add-ons once you install it when requested to by connecting to your DVR box though the internet the first time.... Even if you install the activeX and do the settings on tools option custom security it still does not work propley so allowing your IP is the only way forward to get full quality of the picture. And when you install (Newie Control ) Sino-Video plugin you always get a error when you exit IE. its happened on 5 laptops and 2 computers and judging by threads I've find on the internet by other users etc, there is no fix for it....

Thanks None of the phone apps work, I don't know why, maybe because the DVR does not support it? However I fixed the blur, fuzzy picture by going to internet options under IE, then clicking the Security TAB , click on Trusted sites - Sites, then add your public IP address in the box then click on Close and Ok. Refresh the page and the CCTV live image should be blur free - orignal quality, video picture... I don't need to use any port numbers at the end of my public IP address to gain access to NetVideo. Which some of you suggested above in your comments. I don't even need to put http:// because IE automatically picks it up. You don't have to play with no activeX settings on windows 7 either

Just want you to know that I did it. I turned stealth mode on the firewall off and it worked after that.... I thank you cx I want to know now, what is the best program to view the camera on a iPhone of a glaxy S2 and how I do I fix the fuzzy nice on the CCTV camera though the Internet. It's ok when you have it full size otherwise it's a bit distorted

It can only let me enter the IP address of the DVR on the firewall, port, allow user defined application. I can't seem to find a option to add the MAC address to the DVR port

Ok I will try that. And it doesn't matter if the DVR is set to DHCP does it? I've seen a few people set there DVR as static IP but I guess thats to stop the IP from changing automatically

I see.... On my DVR network settings I have the http port set as: 8080. it was orignally 80. Could that be the problem then? On the manual it states I can have the HTTP PORT: 80, 8080, 8000 and so on, thats why I set it to 8080 I think I am making a mistake by putting 8080 at the end of my public IP I am going to go back in the network settings on my DVR and set the HTTP port to: 88 Then go into my router and add the port start 88 - port end: 88 Then try out http://mypublicIP:88 I should see my camera then? I'm sorry to drive you lot around the bend I guess being new at this kind of thing is always a bumer the first time around

Hi. on the router port settings when i put, start port 80 - end port: 80 - Wouldn't that make :8080 or would to be :80-80?? I am a bit confused Thanks I will do

It is the BT 2700HGV gateway router This is the port forwarding settings I've find for my router/hub: http://support.dynamic-cctv.com/shop/PDF/Guides/BT%20ROUTER.pdf My DVR uses the IP: 192.168.1.74 Now if I input that in my IE like this: http://192.168.1.74:8080 Then I get a prompt to login and I can see my camera. So I go into my router and put in the firewall settings, click - user-defind application: CCTV 1: 3357 - 3357 CCTV 2: 3358 - 3358 CCTV 3 : 3360 - 3360 Http Port: 80 - 80 Then I save and exit. Reboot my DVR Box. I then go to http://whatismyip.com I get my public IP address and input that in the IE url bar like this: http://86.22.**.**:8080 But nothing happens!! I've tried 3356 etc... Still nothing..... My DVR is set as DHCP and I can't change it to static because if you trie to change it to static and reboot the DVR box then it shows up as DHCP again. It might be because DHCP is enabled on my router...

Sorry it's not my fault. The router hub has 2 model numbers on it. It's the bt 2700 hub. In your post you say put port 80-80 So thats 8080 isn't it?

I have a bt 2700. I put my public ip with 8080 at the end but still no picture. How do I test it from another connection apart from mine