intheuk

I have bought a (B grade) Sentient cctv system from Maplins. I am having nothing but trouble instaling it. First there was a lead missing, a new one was sent out to me which they sent a wrong one out. When they finally sent a right to me I then discover that one of the camera cables was faulty. Now I need to wait till a new lead arrives. My friend and I have fitted the cctv camera with only three of the four cameras working. Now believe it or not more things are going wrong with the system. Both remote controls for DVR and TV don't work, the mouse that they provided is sh*t that doesn't work properly. And for some reason I cannot log into the DVR control panel because I have no password, and nobody at Maplins can help me they don't know how to log in with a manufacturers password. I have found Maplins to be TOTALLY USELESS. Can anyone please help. The system that I have is a Sentient H.264 4 camera DVR sytem (B grade).

The saga of my cctv system from Maplins, continued. BAD NEWS-Something else went wrong with the system had to send it back to Maplins. When it was returned they had returned the DVR with the problem fixed but forgot to send the monitor back. When I phoned them about it they told me that they had just been posted off to me. When I received the monitor the next day they had not even opened the box. It was still in the sealed box that I sent it to them in-Meaning monitor not repaired. Enough was enough I sent the entire system with cameras back to Maplins angry wanted a free upgrade to a new one (not B-Grade) or my money back. GOOD NEWS-Two days ago I received my new CCTV system (not B-Grade) and all seems to be working fine. Word of caution "Never buy a B-Grade from Maplins". For the saving of a few pounds it is not worth the hassle. At least this story has finally got a happy ending.

To cbr1 post, I tried admin password 888888 wouldn't dork. I have since got an email from Maplin telling me the password. Never in a hundred years could I have guesed this password. It was a mixture of numbers and letters.

Thank You.

I have posted you an email. Hope you received it alright.

Can you send me the details. I am a computer novice I'm not sure how to PM Would it be safe to post my email on here.

They assured me that I have a 12 month warranty with it. This is for my shop in Bolton. Budget wise I am looking around £400.00 mark.

It means un-instaling all the cameras and somehow this seems like giving up but it might be best in the long run and buy from somewhere else. Thanks. Is anyone able to recommend a CCTV system to buy? I am looking for a four camera system that can take more cameras in the future if required, and one with a decent hard drive.