comic_nl

Hi Guy’s, I have a question: a customer want to measure the performance of a IP camera. But i really don't know how i can get a good result. because you can do a ping to look for the loss but, but ping uses TCP. And normally you want to send the video with UDP. Do you guys use a tool for measurement ? Hope you can help me Already thanks a lot

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@Soundy You are right (normally I would not give this so much attention)... But this case is a learning case for me also. But I have received the following numbers. Conclusion of the customer: If the values are above (or below in the case of bandwidth) are then this results in still or slow graphic images. Bandwidth (Mbit/s) 16 Latency 25 Packet loss 0,1 So my conclusion: nothing wrong with the cam but network issue.

They use just the BVC (bosch video client) software. The numbers from the customer test i don't have it right now (i am at home (22:36 in the netherlands)) But my focus is only bandwidth, latency, jitter, and traffic loss

Already thanks for the reactions! Normally i use tools like wireshark when there are problems, but in this case there are no problems. let me explain it otherwise. The customer has performed some test (ping the camera, and limited the bandwidth) and now he is complaining that the camera is no good. I want to go to the customer and do some test with him (the camera works great (Bosch NBN-498 Dinion2X)) . The test are going to be done in a test environment (PC -> Camera), so no other networking issues. But i must be honest, i have no idea how i can test it on a easy way so the customer will understand it

The customer want to see bandwidth, latency, jitter, and traffic loss measuring packet loss with a simple ping, is not possible because ping uses TCP and not UDP