I am having the SAME problem as you are. I tried everything, the card got sent back to geovision and they told me it couldnt be fixed, they claim it had a bad chip and they dont have any more chips. go figure... i say B.S.! so I keep messing around with the card and install orginal 8.2 version for the gv-1480 card. had some problems with cant find keypro nonsense, then I reinstalled the drivers to a newer driver from version 8.5 but still kept the version 8.2 software. hey guess what! the card works! no more counterfeit message after 1hr of run time! i havent tried the latest software 8.5.3 yet. i sure it will be the same crap. I tried 8.4 and i am getting the counterfeit message also. now the problem comes in with, I have 8.2 in order to run the card however I want to buy some newer ip cameras and 8.2 doesnt support them! so bottom line is that they have a software issue that they cant fix! im trying to relay this message over to geovision but all i get is a dead end and dead end! support on this product sucks! all the tech guys know how to do is blame it on your pc, or windows, or mother nature! or whatever else that they can come up with!