haltabb

Finally got it! Aver had me update my firmware. They now have a test button that checks the email connection. I could not get the gmail to work on port 25 but used my Network Solutions account on 2525. They fixed the email issues with their new firmware. Thanks for all the help.

Thanks groovyman tried your suggestions but no luck. I went back and checked my ipad that is using haltabb smtp for outgoing. The settings there are: Use SSL Authentication: MD5 Challenge-Response Port 587 Also went back and checked telnet on smtp.haltabb.com 2525 and ehlo me and got a response. I could change routers per HiroPro; but could I be digging myself into a deeper hole? By the way I am using Neatgear VNR 3500. Thanks again everyone Keep your thoughts coming.

Great thanks groovyman I will give that a try and let you know

As I understand the issues better with your help, am I correct in the fact that the problem requires 3 solutions. First, I must find the outgoing port that is not blocked by Cox my ISP. Secondly, I must use the correct smtp outgoing sever that works with that unblocked Cox port. (Network Solutions, gmail or Cox). Third the settings available must coincide with the setting available on the Aver DVR software. Is that correct? Skywise, I ran your test and here are the results for each smtp: smtp.haltabb.com (my network solutions registered domain and email) 25 does not works 587 works 2525 works smtp.gmail.com 25 does not work 587 works 2525 does not work smtp.cox.net 25 works 587 works 2525 does not work Does this mean my port options are 25 with cox; 587 with any smtp; or 2525 with haltabb.com? The strange thing is I have outgoing severs working on ipads and computers over this network without any issues. Why I can’t simply set the Aver DVR to the same is beyond me. Thanks again guys

If cox doesn't block 2525 do you think I could use my network solutions smtp. I may try that but will have to wait until tomorrow.

WOW - appreciate the thoughtful help. I tried 66.249.93.111 instead of smtp.gmail.com - no luck. The ports I opened on my router are: 53 80 1053 5550 5555 9999 5055 Seem like a lot but I kept researching and opening until I got the internet access to work. My DNS is 192.168.1.1 Does that help with your thoughts about my issue? Thanks again

I have an eight camera Aver Nano DVR and cannot get the email alerts to work. I have 3 smtp accounts that I have tried but all with no luck – gmail, cox and network solutions. Aver support suggested gmail but that has not worked. I am using the following set up: SMTP: smtp.gmail.com PORT: 587 (tried 25 and 465 as well) AUTHENTICATION: Yes ID: myemailaddress@gmail.com PASSWORD: my gmail password From, To, Subject and Message fields are all populated I can access the DVR through the internet. Cox is my IPS. I double checked my password on gmail. My gmail account is working on a computer. I set additional action to launch E-Map and that is working, so I know the alarms are going off correctly. I have been fighting this for a couple of weeks so any help would be appreciated.

Thanks, that's a good idea to add IR. I was thinking cameras with motion only inside to limit the false alerts. Also, from your response I get the sense that maybe cameras are not the best fit for motion alerts or that others don't really rely on cameras for that purpose.

New to CCTV and close to installing an Aver DVR with 4 cameras at my home, however I am now working through many issues such as only Apple PCs at home, the wiring, camera placement and only email alarm alert notifications (no text messages). My main objective is to use the motion sensors to receive notification while I am away from the house. I would like to use the cameras to supplement my alarm system to monitor intruders in the home. Is there an easy way to turn the alarm software (and or motion sensors) on and off quickly and efficiently when I leave or return. I guess the ideal solution would be like a home alarm system where you click one button to turn on the software alarm settings and you have 30 seconds to leave. It appears to me the Aver software alarm settings are buried within multiple levels of menus with no way to toggle them on and off quickly. Am I missing something or is no one using their cameras in this way. Any feedback would be appreciated.