longsider

Thank you, Ive been struggling with that for ages now... Is there any way I can get IE to always start in admin mode ?

Sorry if this has been asked before, I did a search but could not find it. I have a hikvision ds-7204HGHI-SH which I have used for over a year. I have backed the video up several times with no problem on my old windows 7 laptop. The laptop has sadly gone to lapto heaven and I have pruchased a new window10 laptop to repalce it, I can log into the app and view live cam and remot eplayback no problem but when I come to try to backup any video it goes through the motions even telling me where it has saved it but when I look theres no video there. I have tried changing the defualt dir to one that is dead easy to find, tried putting it out of the root on c drive all to no avail. Ive just got a feeling that there is a setting somewhere in windows10 stopping me doing this. I have windows defender turned off and have even tried disabling my norton when doing it but it still doesnt work. Can anyone please help me out ?