Sir,
What is the CPU/RAM usage on the Monitor Station machine? What version of Video Insight are you running? If you need further help, our all USA-based Tech Support is here from Monday-Friday from 8:00am-6:00pm CST and can be reached by telephone at (713)621-9779 or support@video-insight.com . We would be more than ready to assist you with this issue. Please let me us know if you need anything.
Regards,
James Wroblewski
Video Insight Support