jcw74801

That's funny. They just recommended that I update the camera firmware, although I'm pretty sure I just have a bad ethernet cable. The instructions say to run the "config tool" to see the cameras. I only see the NVR when I run the config tool. Any idea how I can check the cameras firmware version?

I couldn't find any firmware updates for the QC804-1 NVR. I just submitted a support request asking about the dual time periods for Color Settings. I've also had one channel that remains black/white after boot-up. At first, all four channels booted up the same. Then this one channel started lagging. Now it has been powered up a couple hours and is still black/white. Its not the camera, I switched cameras and the problem stays with the cable. Its not the POE block, I switched the cables to different ports and the problem stays with the cable. I installed new RJ45 connectors on each end of the cable and removed the excess cable since I don't need the full 100 feet. Problem remains. Finally, I tried another cable (a short patch cable was all I had) and the problem went away. So, I would say I have a bad ethernet cable. This really sucks because it is fully installed, in the attic, inside the wall, inside metal conduit. This system will be great once I get these two minor issues solved.

It appears I can't just plug a camera into my router because it will have no power. But the NVR has exactly what I need, the ability to set contrast/brightness/gain for two time periods, day and night. It just doesn't appear to work. Hopefully someone else that uses the NVR to adjust color settings can give it a try and verify whether it's the software or just me.

Can you adjust color settings for two time periods accessing the cameras directly? I don't think I can access the cameras directly while they are going through the NVR. Q-see's documentation mentioned that somewhere. Can I plug the cameras directly into my router and access them via their ip addresses? Would that be the cameras 10.xxx address?

I've got my Costco system up and running and the leap in quality from my $300 analog system is quite impressive. I have been trying to adjust the contrast and brightness for the cameras. If I adjust for the best daytime image the night image horrible. Using the NVR interface it looks like you can adjust contrast/brightness/gain for two time periods. I'm assuming daytime and night. I can't get it to save the settings. If I leave the left column at 24 hours I can save the adjustments. If I mess with the time interval and try to use both columns it will not save. Has anyone been able to make this work?