Hi,
I have a card GV800(S) that I installed on "DELL OptiPlex 755" (Intel Q35 chipset, 2GB RAM, CPU E7200, HDD Hitachi 1TB, Video ATI Radeon x1300, Windows 7 Pro). I used version 8.5 of the software.
There 2 analog cameras connected to this system.
The problem is that every 4-5 days the machine crashes with Blue Screen Of Death (BSOD) with following message:
IRQL_NOT_LESS_OR_EQUAL
caused by address: GV800S.sys+76c2
crash address: ntoskrnl.exe+774d5
stack address 1: GV800S.sys+5405
or (when paging file of the Windows is disabled)
KERNEL_MODE_EXCEPTION_NOT_HANDLED
caused by address: GV800S.sys+a197
crash address: GV800S.sys+a197
stack address 1: ntoskrnl.exe+37593
I have the same card that works perfect (45 days without restart), connected to one very old computer (Chipset Intel i845PE, RAM 1024 MB, CPU Pentium 4).
I would like to ask if someone had similar problem and how he handled it?
I already change the RAM, Video and HDD, update the BIOS and all drivers but the situation is the same. Also I tried with Windows XP - no change.
I use version 8.5 of the software, but also I tried 8.4 and 8.5 - same result.
Somebody advices me to disable paging file of the Windows. As a result instead on each 4th day, the machine crashes on each 5th.
Please share with me some opinion with such a problem if you have.
Thank you