bingobongo

on a recent visit to see my grandchildren in Dubai, I bought a dvr and 4 cameras...duly set it up and it works fine on the monitor!! My next objective was to connect to the internet via my PC (for my grandkids to see us)...oh dear!! It came with a software disk and a 'manual' obviously translated from chinese with dreadful results!! The system It does not have a brand name ...only called H264 has 4 camera ports What I have managed so far... I have managed to open ports 8080, 34567 and when I check them they are open Duly set up the dvr to use these ports Pinged the device with successful results However I cannot see the cameras via a piece of software called CMS...this is what came with it for viewing on PC ( I believe). I am running win 7 and it has been suggested that this is the problem...software is probably for xp or vista I am now at a loss knowing what to do next!! Is there any software that is generic to all dvrs that will at least let me see it on the PC. I'm not an expert as you can tell...but I try to be a good listener Please can anyone help this pensioner move forward? thanks in anticipation of some good advice...ps...ar'nt forums wonderful thingS!!

once again Matjaz my thanks for your swift and helpful advice...I've decided to reinstate my win 7...so I'm about to format and start again. Someone else said that because of other apps I may have installed I may have a conflict somewhere. I'm retired now, so i do have the time. But I will certainly follow your advice and tips and let you know how I get on...here's hoping!!

...thanks for your help and advice Matjaz... I have tried and checked all of your points...all OK To reiterate my problem...although everything seems to have installed OK, the app that came with it is "CMS" viewer, and does not see the cameras or dvr. I have given the app 'run as administrator' priveleges and set compatability mode to vista (via 'right click...properties) when I check the ports, both are open, when I ping 192.168.1.100 from cmd command, all is OK as well. The only thing running is MS essentials. I have connected the dvr via a cat5 cable directly to the router. cameras are visible on both a standalone monitor connected directly to the dvr and I also have a tv connected, which shows the cameras also. My objective ultimately is to have access via an ipad or pc via the internet, but have not even tried this yet because I cannot see the DVR on the network map (win 7 home premium) or via the app. Is there a PC app that is universal to all dvrs...I think that the software that came with the dvr is perhaps xp or vista compatable and also could it be an activex issue? Does a dvr require a driver? Please keep the suggestions coming..I'll try anything you may reccomend to resolve this annoying problem thankyou all

I may have misled you as to how far i have got...my first problem is that I cannot see the cameras on the lan via software...I've not even attempted to try a wan access yet. When i go into control panel and then network sharing center, I cannot see the dvr on it, although my routers and printer are clearly visible...this is what led to the assumption that it was a 'driver / interpreter' problem...my apologies

...oh sorry...forgot to answer question about the lan visibility. No, I cannot see it on my pc

yes...I went into my router (netgear wnr3500) and set port forwarding for both ports in both udp and tcp and when I ping the dvr it completes successfully.

firstly...thankyou for such a quick reply!! I am now downloading virtual pc from microsoft...it would not let me download the xp version because I only have 'win 7 home premium 6.1'. will I need to configure virtual pc or does it set itself up automatically?