hindolio

Hello all. I am a business owner and am having issues with a security camera installer that I hope to resolve with your help. Below is what the installer states is a $800 standalone DVR. I do not believe him, but how would I dispute his claim? Is anyone able to identify the above pictured 4/8/16-channel, generic DVR? I do know that the installer placed a 2 TB hard drive inside. Also, there is a sticker that has "DH1-631D" on it as well as a "Made in Taiwan" sticker on it. Due to the situation, I have learned a bit I would never have (I guess a silver lining). It seems this DVR is able to record only about 7 FPS on 12 cameras (that I believe are all 720 x 480 resolution), for a total of 480 FPS. I'm not sure how to do the math, but I am guessing this DVR records up 480 FPS at 360 x 240 resolution - CIF, rather than D1 resolution. Please correct me if I err. Imho, that is unacceptable since I am considering adding at least two more cameras in the near future. Research here and there has led me to believe that what I want (and should have received) is a DVR that is actually priced about $800, but also able to record 480 FPS at 720 x 480 resolution. Then it should have no problems recording at least 15 FPS on each of 16 cameras. Am I talking crazy talk here? Is my understanding wacky? Or am I getting screwed? Thanks EDIT: a few pics of software

Added a few pictures of the software to OP. Also, The FPS is currently set at 10 FPS and is adjustable. Each camera can be wet lower or higher, but the total must be equal or less than 480 FPS. At least it seems this way. Currently recording, I have 12 cameras set at 720 x 480 resolution. The maximum the DVR will allow is 10 FPS. 10 FPS x 12 cameras = 120 FPS D1 recording capability Then, if I had 16 cameras running, I would be able to record at 7 or 8 FPS, right? Am I doing anything wrong?

Installation is separate. And the 2 TB HDD is separate as well. He claims the DVR unit itself is $800 (USD, that is). Perhaps I don't understand how these things work lol, but I am able to record about 7 FPS on each of 12 cameras now. If I add two more cameras, won't the recording ability decrease to something like 5 FPS then? Will do. Thanks again!