Hi all,
I'm new here and was asked to fit a cctv system and dvr by a customer, (I usually fit satellite dishes)
He supplied the kit (NO NAME and instructions in 'chinese') consisting of 4 ir cameras and a dvr , some cables but no hard drive and I did not fit one.
He wants to view cameras from mobile or remote computer.
I'm fairly sure I have the router , ports etc configured correctly because I can get an image on a remote computer http:// 86.xxx :8080 using IE and on an android mobile phone http://86xxxx:8080 and on the internal wireless network 192.168.xxx:8080. I have set up a 'static' IP at no-ip so I dont actually have to use all the numbers to log in and it keeps tabs on the dynamic ip and keeps it updated.
I have the dvr connected to a tv and I have live streaming video from the 1 camera connected.
The problem iswith the remote viewing its a static image.
If I refresh the page using IE, on the local, or remote computer. Or refresh on the android, it will show a new, up to date image, which will stay on the computer screen until I refresh it again.
On the computer screen there are 3 icons at the bottom of each camera quad, and a series of numbers <|5|156.3mb|1.0>. the 156mb varies and the 1.0 appears to be time since the dvr was last reset.
A 'mountain' which increases the chosen screen to full size, a 'refresh' one which does not seem to do anything and one that looks like a 'rat'. this rat icon alternates between a rat and sometimes a clock will show for a fraction of a second. Clicking on the rat will change that quad to black, the mb number in brackets becomes static and the rat changes to 2 arrows, one pointing up, one down, clicking this arrow again will refresh the screen with a current still image.
I have the camera pointed to a clock with sweep hand so I know the movements.
The signal to the tv monitor is live and streaming
The image does not stream on the local wireless network or the internet so I' suspecting there is something preventing the video from streaming.
I have seen posts about activx problems but I never get asked for a permission. I have followed the instructions for allowing unsigned activx scripts without signature with prompt, but still no requests to download one.
Sorry for long saga but I figured I would put in as much info as possible to maybe save some 'basic' troubleshooting.
Its probably something very basic, but any help would be really appreciated.
Thank you