spikejackson

Hello, I am totally stumped, so hopefully someone can help. I have a Swann DVR8-3000 that is working just fine on its own, but the MYDVR software just started giving me problems. I am not sure what happened, but all of the sudden I cannot playback new recordings or download them via the Swann MyDVR software. I am able to playback previous recordings and download them, but at a certain point all new recordings do not respond to play or download commands. The recordings show up in the list when I search but the Play and Download buttons do nothing, and the progress/timeline bar that shows you the position of the video does not progress. These same recording play just fine when watching via a monitor connected directly to the DVR. Also the live feed of the cameras work just fine too. It's only the recordings that are the problem. I am using version 1,0,1,9 of the MyDVR software (the latest). It does not matter if I am on the LAN or over the internet, and firewalls being turned off, and DVR in the DMZ on my router make no difference either. Nor does installing, or running as an administrator. Any ideas?

Turning off DST (daylight saving time) and manually setting the clock fixes it for now. They tell me a permanent fix is coming soon.

I am thinking a future firmware update might fix the problem if you are having the same problem. Swann support was definitely stumped. Some other information.... They gave me a new version of MyDVR software that didnt help. I also formatted the hard drive and reset to factory settings with no success. Any videos recorded after 2AM CST on September 30th dont play over the network. Videos exported from the DVR onto a USB flash drive are playable on the PC. The DVR is on a UPS, so power fluctuations did not cause this.