Hi,
I received my Swann NVR8-7200 + 4 HD cameras from Costco yesterday. In testing out everything before installing it all, I have found something strange....
I have 1 camera hooked up and while watching the live view if I have the multi screen set to 3*3 or 1+7, everything seems fine. However if I try view the single screen, 2*2, or 1+5, the active camera cuts out after a couple seconds and "No Link" is displayed. I then can switch back to 3*3 or 1+7 and the camera feed is back.
I have tried all 4 camera, multiple ethernet cables, and multiple ports all with the same result.
I called Swann support and they want to send me a new power cable. Does this seem like reasonable cause of the issue? Seems bizarre that locally on the NVR the multiscreen config is affecting the connection to the camera..
Any help/advice would be much, much appreciated!