Tom, which Aver app are you referring to. I am using AVerViewer on my iPad and iPhone. This works OK most of the time but doesn’t provide PTZ control or any of the above mentioned options. Ideally I want an iPhone App that allows me to control PTZ whilst I am out and about. The Aver programs on the CD are totally confusing and appear to be written years ago in the dark age. The biggest problem is screen resolution, all our monitors are wide screen format and most of the Aver programs refuse to load unless I change to a specific deep screen resolution. This is a real pain in the butt. On my Windows 7 desktop I am using DVR Remote Control but getting it to operate my PTZ control is hit and miss. Am I missing something?