blusnapper

Tom, which Aver app are you referring to. I am using AVerViewer on my iPad and iPhone. This works OK most of the time but doesn’t provide PTZ control or any of the above mentioned options. Ideally I want an iPhone App that allows me to control PTZ whilst I am out and about. The Aver programs on the CD are totally confusing and appear to be written years ago in the dark age. The biggest problem is screen resolution, all our monitors are wide screen format and most of the Aver programs refuse to load unless I change to a specific deep screen resolution. This is a real pain in the butt. On my Windows 7 desktop I am using DVR Remote Control but getting it to operate my PTZ control is hit and miss. Am I missing something?

I read the previous comments with some interest as I have just replaced our ageing Teleye DVR with the Aver EH1008H. The install went fairly smoothly apart from the clunky Aver software which appears to be written in the dark age and I have to agree with DarrenHD regarding the screen resolution and the multiple modules. I still have a number of software issues and hopefully members of the forum may be able to help. 1. I note that Groovyman & Darren are using the I-Cam Viewer app to view the system. I have used the app for about a year now to view my ip cams and I am a big fan. However, I am unable to get it to work with the Aver EH1008H and I wonder what I am doing wrong. The latest update now lists the specific model number and despite selecting it the app refuses to connect. Message to Darren and Groovyman - what model number are you using to get the app to work? 2. Although I can operate the PTZ controls through the VGA module I haven't managed to find any software that allows me to operate the controls remotely. Can anyone suggest a solution? Many thanks in advance, btw.... Great forum.