hvc123

looks to me like you need to short the 2 pads off reset switch the pads that have tracks on

lol and the fact that you probably dont have your cameras set to D1, also when connecting to the dvr make sure you select LAN rather than internet. if you use the android/ios app it is using the mobile port which is also low res

Has anyone got anywhere with Swann tech support ? heres the live chat i had with them, i think they must be reading a script or something. does anyone have an emaill address for them here is my fun conversation of which the just stopped talking to me... lol ":26 PM Connecting... 4:26 PM Connected. A support representative will be with you shortly. 4:27 PM Support session established with SwannTechF. 4:27 PM SwannTechF: Hi this is RJ, how can I assist you? 4:27 PM Chris: hi 4:27 PM Chris: im trying to connect to my dvr via a web page 4:27 PM Chris: but i do not use windows i use linux 4:28 PM Chris: this works perfect with the android app on my phone 4:28 PM Chris: is there a way ? 4:28 PM Chris: thanks 4:28 PM Chris: also what is the password for the telnet login ? 4:29 PM SwannTechF: Well you need to use a safari browser or a windows based computer 4:30 PM SwannTechF: there's no way we can use a linux software atr this time to set up the dvr for network access 4:30 PM Chris: that sux 4:30 PM Chris: isnt the dvr linux based os 4:30 PM SwannTechF: and for your router username and password you need to contact your ISP 4:30 PM SwannTechF: Okay? 4:30 PM Chris: no no not my router 4:30 PM Chris: the DV4-1200 has telnet open 4:30 PM Chris: i can telnet to it 4:31 PM SwannTechF: Once you got the username and password and once you got a windows based computer 4:31 PM Chris: i know it will be root as the username but whats the password 4:31 PM SwannTechF: contact us again 4:31 PM Chris: ??? 4:32 PM Chris: is that it? 4:33 PM Chris: hmm not the tech support i was expecting, do you have a tech support 3rd line email ? 4:34 PM SwannTechF: But Chris it we can't really set this up using a linux software 4:35 PM SwannTechF: You need to use Windows OS or Safari browser to view the cameras online 4:35 PM Chris: ok i understand using the active thing,,,, whats the telnet access password on the dvr 4:37 PM SwannTechF: are you referring to the dvr username and password? 4:37 PM SwannTechF: or the ports need to be forwarded? 4:38 PM Chris: TELNET 4:38 PM Chris: telnet is a console access 4:38 PM Chris: the username is root 4:38 PM Chris: but i dont know the password 4:38 PM Chris: its not the username or password for my dvr users "