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Swann Tech

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Everything posted by Swann Tech

  1. http://support.swann.com/customer/en/portal/articles/2171339-swannview-link-windows-v2-1-2-10 Set button at the bottom brings up IP address config for the currently selected device in the list. NVR that these cameras normally come with VLANs the cameras away from the primary subnet, so unless you have the camera directly connected to the router you won't see anything.
  2. The 7300 NVR family with corresponding cameras are *not* manufactured by Hikvision. No software or hardware produced by Hikvision will interface with these systems. Only the currently available NHD-815 is fully compatible with the 7300 recorder.
  3. Watch your typos. The telnet port should be closed in later builds. RTSP should remain unaffected. If you're talking about the wireless 460 or 470, the Wifi config is available in Swannview Link. If you grabbed the 410, you're on your own!
  4. It is not and it does not possess a HTTP interface.
  5. Hi mate, Yes, this is perfectly normal. The firmware makes a change to the method that the recorder uses to store the footage, so only footage recorded after the update will be available.
  6. Swann Tech

    HD still shot security camera

    The Swann cameras that come with the system you mention do not process the image based on the frame capture rate. They have a separate exposure setting that controls the exposure time. You can only access that setting through the cameras directly though, not via the NVR. The trade off is less night time performance as you can then make the exposure time too short to collect enough light to activate the sensor properly. This guide will show you the basics of connecting to the cameras directly.
  7. I can't see any good replies being made while the question is so vague. Baz, first some definitions. In an NVR, the video is traditionally first encoded (fancy word for compressed). This allows the video to use less data for transmission and storage. The most common encoding method at the moment is h.264 (which is the short name for MPEG-4 part 10 AVC). If you do not want your video encoded, then you will be using many hundreds of megabytes every minute which is generally unworkable unless you are recording without compression for later editting. This would require a setup that is outside the specifications for (probably all) most marketed NVRs. After the video is encoded, when the NVR is then directed to record, the stream is written into a file. The type of file is generally called a container (think of it as a specialised folder) which can contain one or more video and audio streams. The type of container will also specify which encoding is valid to be held in that container. The most common container types are AVI (Microsoft) and MP4. So, now the information is out of the way, you should rewrite your question so that the forum can provide you with an informed recommendation.
  8. This is as it should be. Who cares what the concrete behind the intruder looks like? Anyway, your initial image is normal for a camera that has not been configured for the environment. If you have gone to the trouble of lighting the area then I would force the camera to day mode to utilise the full effect of your standard lighting. If you want something with a longer lens, look at the NHD-830. Variable zoom, so you can play around with the picture width a bit until you're happy with it.
  9. I had a nicer looking one but I could only find the draft document. This should help though. http://swann.com/downloads/manuals/HD%20IP%20Cameras/Setting%20up%20the%20Swann%20HD%20IP%20cameras.pdf
  10. Hi Mac, Use the directions as above or use the Returns form in the Support section of the website. Also, PM me your call ref# so I can examine what you were told by our agent.
  11. If you're running on batteries, gunpowder weapons make more sense from a operational standpoint.
  12. Hi Mike, Which version is your NVR on right now?
  13. Hi mate, If you have the recorder connected to the internet, you should be using NTP to sync clock. NTP configuration is on Pg15 of the 8ch manual. Don't miss the footnotes. You may need to Enable DST and you need to make sure that the time zone on the recorder is correct.
  14. It is sad Well after all my googling and many request to SWANN I don't think there is a option. SWANN only has PTZ domes for like $1200 each that will for sure work with this NVR. The SPECO cams which are much better quality and 1080p are $200 each so I think SPECO will be what I am going to use. They have good quality NVR's and much better camera options. Plus I was told by SWANN that "The NVR that you have uses a proprietary connection that is not compatible with any other known cameras." So I'm SOL. Erk, no. This is incorrect as well. Did the newbies tell you this too? The *only* cameras that are supported for use with the 7085 NVR are the NHD-805 and NHD-806. Absolutely no domes in our HD range are supported as they are all 1080p cameras and not compatible (or SDI).
  15. Hi guys, The 720p Swann NVRs will only take the 720p Swann NVR IP cameras. There isn't a dome in that range as it is marketed as the mid-range option. The only way you will be able to use a dome is to get the 1080/3MP Swann NVR. The bigger Swann NVRs do work with ONVIF (sort of). In fact, that is the only way you can use the 720p Swann cameras on the 1080p NVR.
  16. I can't see why it wouldn't work, but we don't have the equipment to test here.
  17. As far as I know, the RCA connections are for the intercom mode only. That is 2-way audio between PC/phone and whatever is connected to the RCA jacks on the NVR. You'll notice in the software the old-style microphone icon? That's what enables/disables the feature.
  18. Hi Dave, These are *not* Hik manufactured cameras. Well, your first weapon in this fight will be the right software. http://swann.com/downloads/New_FTP/Name/Public_Software_Archives/Swannview_Link/SwannView_Link_Windows_v1.0.2.21.zip The software will allow you to discover and configure the cameras. There is no PC NVR software for these cameras unlike the Hik cameras. Ports I know about: 554: RTSP port. For video streams. I don't know the URI syntax yet. 85: Web server port. May not appear on production models. 8000: ONVIF port. How you get these cameras to work on our 7200 series NVRs. 9000: SDK port. Links to the software. Didn't know about 6001. Looks like a secondary RTSP port. Might be for sub stream? These cameras are on DHCP by default, so they're easy to find on most decent routers.
  19. This might help. http://www.cctvforum.com/viewtopic.php?f=19&t=37764
  20. Hi guys, The firmware links on the product pages are correct. The firmwares have not been taken down due to issues. However, the FTP does get reorganised from time to time which might break the links on the website until they're fixed.
  21. They can. Flip options are in the advanced settings if you access the camera directly. (I assume you mean the domes)
  22. Hi there, We did have the NHD-821, but it was a poor sales performer. You might still be able to find it here and there. The Lorex cameras might attach to our NVR, but we don't test for compatibility with other brands. You would have to try it out on your own.
  23. Hi mate, What firmware version are the cameras on?
  24. Why don't you mention the RTSP port of the SMS? Have you configured it in your port forwarding rules too?
  25. Actually these units were never meant to come with their remote control. It was not deemed to be necessary as a control mechanism and the usability of the remote was suspect. However there was an error in supply chain which resulted in these units coming with the remote control. I've had to explain to people on more than one occasion that the remote is not a part of the system.
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