ironside

Hi all, I recently bought an Avtech 792PV DVR and I'm having some issues with it. Some history: I've had an old IDE 760 model running since 2006 without a fault, remote viewing locally/remote and with eagle eyes has been faultless - on the home network it's pretty much realtime with zero delay in the live network stream using Video Server E. So, we add another camera and need longer record times so as large ide drives are hard to find decide to replace the dvr with a new one. The 792PV is appealing as it's full D1 and for one reason and another we need to record 24-7 at full frame rate. Here lies the problem, locally the machine is fast, recorded video is much higher quality than the old DVR but remote viewing is rubbish. The frame rate always drops to 1.5 eventually regardless of quality settings and can freeze for long periods. Playing back event recordings works pretty well and all other network functions are pretty responsive. The 'live' video via Video Viewer/Web or Eagle eyes is at least 10 often 30 seconds behind realtime and it stutters so badly that it's useless. I noticed on here that the WD green drives (had a surveillance one) were no good so have swapped it out to a Seagate SV35 today and it's better but still next to useless. I've ruled out network by using a cross over cable direct from laptop to DVR, frame rate does rise but the video stutters exactly the same with no speed increase or reduction in delay. Fault is the same on a Core Duo 7000 processor and a quad core i7 machine. Sooo, am I expecting too much from the new AVtechs given the old one did everything without a problem? Any recommendations on a suitable replacement, only need 4 channels. Any help appreciated otherwise it's going back p.s Sorry for the long first post!

Oh dear. Poor network speed is my problem too. Your DVR is an Avtech, could you find out the model to see if it's the same as mine?

Pings at a steady 3ms, bearing in mind that the framerate does the same if I use a cat 5 cross over cable and wire the dvr straight to the laptop.

Thanks. I've lowered the record framerate on all channels to CIF, 1.56 FPS and the lowest quality setting with no difference. Disconnected the HD and again no difference. Having used the software for a few more days there seems to be times where it can go live for a few seconds and the frame rate jumps and you get a live smooth picture but the frame rate rapidly falls from 15 to 12 to 6 to 1.5. It hovers around 1.5 FPS to which ever viewer you use. The only way to get a 'live' stream seems to be to set the viewing software to CIF basic which results in a picture that resembles a childs painting I don't think it's physically able to do what avtech say it can.

No-one? Is this just how the new avtech's are? Am I the only one who's got this problem? The firmware update enables 'Network first', setting this doesn't change the behaviour, nor does stopping record on all channels - basically with the box idle it still can't seem to stream live properly.