Numenius

All resolved - I thought it only fair to post that I got a refund and the whole problem seems to have been an email server somewhere. Have now re-purchased the saoftware and am quite happy with it.

I think it is a bit harsh to say "don't buy anything from Ebay" - it depends what you want. For our basic home security, we got some very cheap and perfectly useable day/night cameras, cable, IR illuminators etc - very very cheap (direct from China) and the quality has in fact rally really surprised me - it is not first class by any means, but it is better than a lot of that which I see in my job used in shops to catch theives and which the companies have paid thousands for! I have seen precisely the same cameras being sold by dealers within this country for 4 - 5 times the price which I bought mine & paid postage on. If I had a problem I could throw them away and buy more and STILL be better off! If you want super high quality stuff then of course thats a different matter.

Having read all the horror stories about pirated Pico software, I went direct to the manufacturers site and followed thier link to their authorised distributor: center-link International (I'm not sure if you are allowed URL links on this board, so I have not written it as one). You can download a 30 day trial and get the genuine upgraded Pico2000 which runs on XP. You then pay $30 if you want the code to make it fully functional. Well, I paid my $30 and 8 days and 10 emails later they have neither sent me the code OR even answered any of my emails asking where my code is! This is really bad considering I went out of my way to find the genuine company to ensure I bought the genuine non-pirated and updated version. I've even contacted UCL technologies, the Canadian company who make Pico, and told them the problems I'm having with their official agent - they have not helped or even replied either! It's no wonder folks end up using pirated stuff if you can't even get it when you pay for it! I'm $30 down and no software, and not even the decency to reply to me!

Having read all the horror stories about pirated Pico software, I went direct to the manufacturers site and followed thier link to their authorised distributor: center-link International (I'm not sure if you are allowed URL links on this board, so I have not written it as one). You can download a 30 day trial and get the genuine upgraded Pico2000 which runs on XP. You then pay $30 if you want the code to make it fully functional. Well, I paid my $30 and 8 days and 10 emails later they have neither sent me the code OR even answered any of my emails asking where my code is! This is really bad considering I went out of my way to find the genuine company to ensure I bought the genuine non-pirated and updated version. It's no wonder folks end up using pirated stuff if you can't even get it when you pay for it! I'm $30 down and no software, and not even the decency to reply to me!

Having read all the horror stories about pirated Pico software, I went direct to the manufacturers site and followed thier link to their authorised distributor: center-link International (I'm not sure if you are allowed URL links on this board, so I have not written it as one). You can download a 30 day trial and get the genuine upgraded Pico2000 which runs on XP. You then pay $30 if you want the code to make it fully functional. Well, I paid my $30 and 8 days and 10 emails later they have neither sent me the code OR even answered any of my emails asking where my code is! This is really bad considering I went out of my way to find the genuine company to ensure I bought the genuine non-pirated and updated version. It's no wonder folks end up using pirated stuff if you can't even get it when you pay for it! I'm $30 down and no software, and not even the decency to reply to me!