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The reason that I asked about the power and video is that I have had similar issues in the past. Voltage drop at the camera end of the cable and poor/erratic connection between the bnc camera connector and the dvr. What you have looks similar to a "blanking" issue with the video, which could be caused by either of the above along with the camera or dvr itself. I do know that temperature can cause the processing within the camera to do the same thing. The only reason that I brought that up was I noticed the time stamp on your video was about 6:00 in the morning which would be the coldest time of the day. All that said, long distance troubleshooting as this, can be frustrating at best. Dennis

My answer was generic for the camera question, but you'll need someone who has the same SUNLUXY DVR to answer the rest. Dennis

You many have already been down this path already, but,,,,, Monitor the voltage at the camera(s) when they work ok and then when you're having an issue. Does it only do it during certain times of the day or night? What about the outside temperature, when it happens? Also, flex the video cables at the camera and dvr while having someone watch the video and see if their is a change. Dennis

Just to start, is the Cable Modem only a modem or is it also a router? That really shouldn't be an issue even at that if you are only wanting to monitor the system on your network (LAN). I'm also with mirandasieck, in that you must have missed something down the line in your setup. What is the gateway address on your router? Examples: 192.168.0.1 or 10.0.0.1 etc. What is the DVR network (LAN) IP address that your router gave you? Examples: 192.168.0.5 or 10.0.0.3 To select the DVR address, did you first set the dvr to DHCP, then set it to STATIC? What ports are shown be "port forwarded" in the router for the DVR? Enough questions for the moment. Dennis

"Camera Focus" is either adjustable at the camera, settle for what you've got or buy another camera. Dennis

Zmodo is easy too. Really straight forward. Software is similar to luxor/Falco. Dennis

You're welcome. Just for possible future issue's or changes, I would recommend that you write down someplace, the info from the router and the DVR menu's. Particularly the "NET" sub-menu's of the main menu. Not saying that your memory is no good, but as time goes by,,,,,,,,,, Dennis

OK, to get started, what is the gateway of the router. Is it 10.0.0.1? If it is, set the DVR address to 10.0.0.100 as "static."? What are your port addresses listed in the DVR menu? What is actual model number of the DVR? If you want to continue this on the forum, ok, or PM me direct. Dennis

It's a no-brainer when hooked up direct to the Xfinity modem/router. That's what I have my Zmodo hooked up to with no problems at all. Be sure to port forward all four ports. Dennis

Sounds like hard-drive failure to me. Check your setup manual on page 70 (your manual may vary) and select "Disk configuration". What does it show? If you have an older model, go to page 19 (or so) and check "Total video storage". What does it show? Have you attempted to contact them at below? Contact Technical Support Monday through Friday - 8 a.m. - 8 p.m. EST Toll Free: 1-877-DM-SUPRT (1-877-367-8778) Press 4 for Technical Support Email: techsupport_dedicatedmicros.com Replace "_" with "@"

Surely Q-See will come out with or has a Windows 8 / IE10 upgrade. I'd say that that is the issue without a doubt. Other than that, Windows 8 is and has been a nightmare in many respects. Building an OS that is the same for computers, phone's,etc. is going to be "Chrismas in July" for Hackers. Don't know why Microsoft has to be continually fiddling with something that they finally get to work and then introduce something else that doesn't.

The 900mhz and 2.4ghz communication thing has become an issue with wireless products functioning simultaneously. Microwave ovens, cordless phones, alarm systems, Bluetooth devices, wireless video cameras, outdoor microwave links, wireless game controllers, Zigbee devices, fluorescent lights, WiMAX devices, and even bad electrical connections-all these things can cause broad RF spectrum emissions. It is generally true that fewer devices currently operating at 5 GHz are causing interference as compared to 2.4-GHz devices. But this will change over time. Just as everyone moved from 900 MHz to 2.4 GHz to avoid interference, the "band jumping" effect will catch up with 5 GHz. Some devices that already exist at 5 GHz include cordless phones, radar, perimeter sensors, and digital satellite. Anytime you use wireless devices of any type, you have the possiblility of interference. The one that drove me nuts in a home for quite a while, was the customers alarm system. It was either to disable the alarm system or do away with their wireless components. I don't know what they eventually did, but at least I found out what the problem was. As a final note, the interference issue may not be locally related just to your home or business. If you have a home or business close to someone else who is using wireless equipment, you can cause interference with each other. A few years ago, there was a tremendous interference issue with numerous devices in about 4 block area. Like to never found out what it was. I went out in our van with a "sniffer receiver" and it turned out to be a problem with a cable TV system in a home. Contacted the cable company about the specific location. It took them a couple of days and a bit of argument between myself and them, but the problem was eventually fixed. Dennis

I'm sorry if I left the impression that I felt you were criticizing. Sometimes, words on "paper" just don't come out right. Your response just added to mine for a more complete response. Dennis

What Yakky suggested is what I did in my electronics service shop. I have injected different signal sources into the rf system. More expensive but that works without having to run any more cables. When I have been asked in the past to run cable from an attic or loft to a lower level, if they have closets over and under each other, that has given me a "conduit" to run cables without having to run them outside, inside walls or exposed. Whatever you decide, connecting the DVR to multiple TV's is possible. Dennis

Any kind of unit like the link below will work. Not recommending this. Just an example. This one uses BNC: hxxp://www.bhphotovideo.com/c/product/765351-REG/Shinybow_sb_3701bnc_1_To_4_Video.html "xx" replace with "tt" Dennis

What I do know about IP smearing, is that CCD has a smearing issue, whereas CMOS is better. Of course there are also issues with CMOS that CCD doesn't. Well, that 's about the extent of my knowledge on this issue. Dennis

When I Googled UJ1325 DVR, your model came up on Amazon and eBay. If you have unzipped the driver file, then copy it to a blank "thumb" drive that goes into a USB jack on the rear of DVR. They should have instructed you into how to install the software from the external drive. Maybe the owners manual will instruct you into how to do it. I don't like to advise on this as if I tell you wrong and the DVR becomes totally unuseable, then I'm faulted for it. If I had a DVR that I couldn't use (as it appears that's the case), I would take the thumb drive that you have copied the file to, and with the DVR turned off, insert the drive into the USB port on the back of the DVR. Not where the mouse goes, but the other one. Turn on the DVR and see what you get. Go from there. Just a suggestion to start. Dennis

If you are putting the LAN address of 192.168.000.300 into your computer browser and getting to a login page, you have made it to the DVR. If you have the owners manual for the dvr, look for the default username and password that you need to access it. Let's start there.

That's the compression type. Is there a model number anyplace on the unit? What about the box it came in? Can you supply a picture?

You most definitely will have to port forward in the router, port 80 and 9000. I would go ahead and also port forward 100. That is after you check what Neutech ask and requested. Now, if you are actually getting to a login screen, then you are already port forwarded on at least port 80. Are you able to access the menu in the DVR itself? Dennis

Model number?

That's funny. You mean you don't have a "mud" setting in any sub-stream adjustment that you have done? Still laughing! Dennis

You're right. Sometimes over simplification in description moves away from technical correctness. I have written three books on a different subject and the difference between "common sense understanding" of the unknowledgeable and the technical expertise required in the end, has to be serially addressed as the instruction moves along. When I was an electronics instructor in the military, I started out by comparing current flow to something that most understood and that was with water and the control of it. The students had an immediate understanding of where we were going. Dennis

I would just add that required port access varies from DVR to DVR and Company to Company and you're right, the sub-stream has a good bit to do with how phones work with the video. Too low, video is crummy and too high, may not see anything at all. That's about all the intelligence that I have on the subject of phones. Dennis

Just a "guess", but possibly the "sub-stream" is set in the "mud".