ali_yk6

Initially I port forwarded only Port 80 as specified in the quick startup guide of the DVR. It doesn't specify any other port to forward. And I only used TCP as my connection type. Then, i was reading on another posting about my brand name DVR (Digimerge) and they specified I have to port forward port 554 also and have to have both port 80 and port 554 in TCP and UDP types. So i created 4 port forward exceptions and then tried, but still no luck. Do I have to specify the Port change on my DVR everytime i change the port? or do I do it through my DDNS? Right now, the default i had was port 80. I will try another port tonight, like port 81 or 88 and see what happens. Thanks

Has anyone got the solution to this? I tried what "Wayne_ferrari" suggested, and nothing worked. I have a Digimerge DH216+ DVR running on a Cisco VPN RV180W Router. I port forwarded TCP and UDP ports 80 and 554 as listed and I still have a problem. I can do an internal live view, and I can access my Digimerge from the internet, but cannot see live view. The furthest I can get using my browser is the Digimerge menu which is attached: I have just installed this 16 channel for a customer of mine and can't get this thing working after 8 hours of diagnostics. Is there any other way other than port forwarding i can try this? Should i try different ports? Thanks

I have a similar problem. I have installed a DIGIMERGE DH216+ DVR at a customer's site and he currently owns a Cisco VPN Router (RV180W). Currently, he has Bell DSL Internet and the DSL modem is connected to the router, and DSL is configured on the router (Username and password PPPOE). I set up the Port Forwarding on the router to port 80 with the device IP configured as the destination IP and using TCP only. I don't know if the problem is the router, or the DVR configuration, but I can't remotely access it from outside the network. Inside the network is no problem, I just put the local IP and my credentials, and i'm good to go. The issue i'm having is when I put the external IP of his network into my internet explorer (eg. http://174.94.137.133), I get the logon screen, after i put them in, it takes me to the Digimerge main screen (see attachment) and anything I click, i just can't get anywhere. Locally, it works the same, and when i click any of the links, it logs me into the cameras and I can see them Should I try using a different port? Are DVR's port specific? so do I have to use Port 80 as instructed by the DVR Manufacturer? Does anyone have an idea of what's going on? I've spent over 8 hours just trying to configure this stupid thing. Do you guys recommend any other DVR that's around the same price range and good quality?? Digimerge seems to have alot of issues when it comes to remote accessing it. Thanks