Harrar

Sorry for all the basic question. Can you ping your IP address successfully? Is your DSL line static or dynamic? If dynamic, did you set up a DNS client name with Geovision's DDNS service or one with DynDNS? Is the client updater running and updating? Can you access the Internet from the DVR? I assume you mean you can't access the router remotely but can locally. In the router, are all the ports forwarded to the DVR's static IP address? In the Security tab, is "Block Anonymous Internet Requests" unchecked? Is the router successfully connected to your ISP (check the status tab)?

When you log in to the DVR remotely, for live view, click on the 3rd icon from the right *Change Quality". You select your Codec and the Resolution you want. If the main system is set up right, you should see 320x240 (default), 640x480 and 720x480 listed. Just select what you want. Don't ask me why but you can also set it by pressing the Microphone icon. You see a small microphone box appear in the upper left side of the screen. Press the Expand (>>) button. This will take you to the Video/Audio Configuration. Press the Camera tab to get Codec and Resolution options.

Did you port forward ports 5000 and 5001 thru your router to the DVR?

I assume you get the basic Network Viewer screen on your PC but no live images. Is the Green "Connect" light (middle bottom) green? Can you play back recorded images ok? Supposedly, everything you need to view DVR data loads from the Netviewer CD you installed on your PC. Is the PC on the LAN or are you trying to view over the internet? If over the internet, you may have to load their remoteviewer program on your PC.

According to pg 64 of the manual http://www.cop-eu.com/sections/downloads/files/VTxx%20Manual%20v2.0.pdf the AV port is 5000 and the Command port is 5001. Hope it helps.

Did you try disabling hyperthreading in the bios? The comments in this forum about it relate to a black screen but in others its dropped frames/jumps. At this point, it couldn't hurt to try.

Just a quick test. Try saving one of your files as an avi file and playing it back with Media Player. I'd also check to see if you have the latest video drivers. New machine doesn't mean latest drivers. Heard of this problem with the Intel X58 chipset but it was supposedly fixed in 8.3.3. What type cameras are you using? Try setting your Video Source to 640x480 (NOT de-interlaced) and give it a shot.

What version are you upgrading from, to? Starting in Ver 8.01, I believe, Geovision added a program called Fast Backup and Restore to save a lot of your general, network, password, etc. settings. You can also change skins and add your own logos under their specs. You may want to take a system for testing and see if it works for you. You'll have to load it from your Geovision DVD.

Just a thought about getting around the router issue. Going back a while I used to be able to connect a dialup modem plugged into the PCMI slot of my laptop and also connect a device to the NIC port and have it connect to the internet using ICS. You may want to check your Network Connections, Internet, Properties and see if you have a Sharing tab. If memeory serves, this will reconfigure your NIC to 192.168.0.1 and maybe allow you to share the internet thru your 3G card.

What version are you running? I assume it's 8.33. Was this an upgrade from an earlier version?

Don't know about the TooWay system but if it's similar to Dish Network/Direct TV (Wild Blue) in the US, internet access upload speeds are limited to 128 to 256 kbps depending on what plan you purchase. Not very fast when you're monitoring a surveillance system and trying to maintain your link. Also, if you exceed your upload threshold they slow your speed down more so as not to impact other customers. We always avoid satellite links for remote access.

The first place you go is the Tools menu, A/V Settings, Video Source. You then select either NTSC or PAL and a resolution of 320x240 (default) up to 720x480. Next, go to System Configuration, Camera Settings. To the right of the slider for Recording Quality, click on the arrow (Recording Resolution) to ensure it's set properly for that camera. To set them all the same, press the green finger button above the slider. Probably better to set them individually depending on importance. Remember that storage goes up quite a bit using 720x480. Try 640x480 for a good happy medium.

You can always download the SDK from the Geovision website.

Check your manual to ensure you have all the necessary ports forwarded (pinholed) thru your router. If memory serves, Eyemax DVRs need 80 and 9091 thru 9112 for remote view/access.

Sounds like you have the procedure down pat. You didn't need any help at all. One suggestion I'd make is to give your DVR a static LAN IP. Don't let the modem/router's DHCP server assign one.

What model Netopia modem/router are you using? Each model has it's differences. Normally with Netopia, you have to get into expert mode, configure and NAT. Define a new service, tell it what port to use and the protocol. When finished click enable then reboot the router.

In the System Configuration/Camera Settings tab to the right of the slider where you set level 5 there's an icon, a green arrow I think, for recording resolution. Click on it and and see if it's set to default (320x240). Change to 720x480 and give it a try. Can't remember if this is one of the settings that require you to restart Geo but as a rule I usually do when making changes to General Setting and Camera tabs just to make sure they took.

What version software are you running? Sorry about asking the obvious but you set your Video Source to 720x480, did you set your recording quality higher and select the higher resolution for each camera in system configuration/cameras? How about trying Geo H264 V2 codec? Had pretty good luck with it in some instances. For the really brave (or foolish) you can try the Geo MPEG ASP and adjust it yourself.

Have you looked at the camera set up looking at the Brooklyn Bridge? This one is set up a good distance away and gives an exellent picture. Pan over to Fulton Fish Market. Night view isn't bad either considering it's a color lens. Set up for Guest screen only. http://brooklyn-bridge.mobotixcam.de

You may have to have the POS manufacturer set the printer output to go to the serial port also in their software. Have the customer call if they start talking to you about setup fees.

When you run your backup from the ViewLog, click on the "Include ViewLog Player" This will copy over the GeoVision exe file to play back your video clips in its native format with all the bells and whistles and watermarks.

Sorry, I meant to say 180 degrees. Any power cable will generate a field which can be induced into a data cable close and in parrallel to it causing problems. Crossing at 180 decreases the induction potential considerably. Of course, Soundy's recommendation of only using one pair will probably cure your problem.

As for no access with FireFox on your PC, it sounds like your DVR uses Active X controls (IE only) which FF doesn't support. What software is your phone running? Does the DVR require other ports for mobile usage?

Make sure your cat5 is not tied or running parallel to any power lines. If they have to be crossed, it should be at a 90 degree angle. Also make sure they are not laying on top of any flourescent fixtures.

The GV-Hub or Net gives four additional rs232 or rs485 ports to connect 4 POS stations using V2 or V3 Data captures to one DVR using its serial port or a USB port. RS232 is limited to about 10 meters (33ft) but running RS485 from the data capture to the Hub you can extend this to 600 meters (2000ft). Using the V3E with a data switch, eliminates the need for the Hub/Net boxes (and saves a lot of money) if you're within 100 meters (328ft). Haven't heard about any kind of "dongle" though.