Hey Shawn....You're not alone with the IR hotspot and motion detect problem. I have the 8 channel NVR and 4 of the bullets and it's the same. I don't think the hotspot is too bad. I have some cheaper Loftek cameras that are much worse.
The motion detect setting is frustrating....ARGHHHH!!! Like you said, lowest setting seems like off and next setting is on. It loves to record flying dust particles in our barn, but I don't see any way around that.
I haven't had any time issues.
I added one of the Hikvision DS-2CD2032 cameras from Wrightwood and upgraded it to 5.0.2. It adds a Smart IR feature that is supposed to help the hotspot, but I haven't noticed much difference.
For remote viewing, I use IP Cam Viewer Pro on iPhone. Works great!!! Only had to open one http port and one rtsp port through my router to the NVR. The critical thing is to set the substream on all the cameras to lower res and bitrate. I only have 768K upstream so I set my cameras substream to 320x240 / 15fps / 128k. Then in the app you add a new camera:
Type - Swann nvr8-7200
Ch.# - 1,2
Then just copy and change the channel to 2,2 and 3,2 etc. I can currently view all 5 cameras over a 3G connection. Picture freezes a little and looses connection intermittently, but viewing just one camera works fine. Doesn't look too bad on a small phone screen IMHO.
Now if I could just figure out how to get 3 cameras to work through a POE switch into one port on the NVR I'd be golden. Seems like the NVR only allows one camera per camera port. I can manually add multiple cameras if I hook the POE switch to the LAN port, but I don't want all that traffic on the LAN side. Waiting for a call from Swann Tier 2. So far, Tier 1 was nice but pretty worthless (not very technical like most Tier 1s).
I'm sure you've been to networkcameracritic. Lots of good stuff there.
I'll be watching here to see what other owners have learned. Thanks for starting this thread. Seems like this Swann system always lands in the Lorex threads and it gets a little hard to keep them separated.
All in all, I'm quite happy with the system. Great picture quality at a great price. I'm never going back to cheap 640x480 cameras.....Mike