Fuzzyjets

Hello, I have been having all sorts of problems with PTZ on my system. The system had been off since June until just recently. I have finally determined that PTZ must have failed due to a corrupted FW caused maybe by a power surge or lightning strike. I can check the RS-485 port with a VOM and I get voltage when I send a command, but I get no action on three different Pelco cams that worked before. So, does anyone have FW with the id., 7.10.08.67ENCUTCPM ? A saved copy, that is also corrupt, has the file name of; idvr800t.user.cfg Thanks someone, Kevin

bump

Hello, I started this thread below and now I'm posing a new question. viewtopic.php?f=3&t=34119 I want to try a different version of remote software, one with Iris control, and has so far been elusive to me. Can anyone point me to a download of DVR Remote Agent, ver 3.7 I can find references, but no SW, such as here; http://dvr-remote-agent.software.informer.com/ Other than that, maybe a different remote SW that has features that include Iris open/close for Pelco.... anyone ? Next question will be how to contact DVRLINK.net, all emails have bounced back. I AM PULLING MY HAIR OUT !! And now my PTZ Pelco won't boot. I'm thinking temperature, it has been in the low teens here in sunny south Iowa. lol It goes through boot-up and zoom and swing, then in a few seconds powers off. It was working when I shut it off for some other maintenance 3-4 months ago. Ideas anyone ? Thanks for the help, this site has been great. Kevin

please scroll down to see the pictures, post 8 maybe... Greetings, newbie here, I have a home security system I have pieced together that uses Pelco PTZ cameras and a standalone DVR that I bought used from a security company. It was 1-1/2 year old when I bought it. The distributor that sold the DVR when new is no longer in business and the seller has failed to be of any help. I don't know the brand, but I do have pictures of the mother-board. The problem is menu control. The embedded PTZ camera control does not have Iris control. Pelco uses Iris control to open/close menu items. Without it I cannot close some menu's rendering the camera useless (locked up) unless it is rebooted (power-off/on). I would presume that a firmware upgrade would fix this ? However, without knowing who made the unit I have no idea where to try to find new firmware. Can someone help me ? Numbers on the box are; SN0810A08V0428 and 24 41013 and E208240. Made in Korea. On the motherboard; MWS151A 120F 8CH 8M KY9C 0908-8 DD6 94U-0 M:00115F048A5A J9D DVR info is; FW version 7.10.08.67ENCUTCPM HW version 0.0.0.5 Thanks Kevin

LG is DVD unit made by fairly big company in Korea dvrlink.net is their DDNS server I figured that was the case but then I noticed there are LG cctv dvr's as well. Guessing anyway- guessed wrong. yes, LG is the DVD. there is no splash screen, only a boot start-up screen. here is the manual, see pg 16 and 21. pg 69 is the remote setup. the PTZ button expands vertically, but there is no Iris control. http://asapcctv.com/software/standalone/I3DVR_4CH_2-9_16CH_ITX5-1.pdf here is the remote PTZ......grrrr this remote SW can be downloaded at dvrlink.net/myFirmware. asks for permission to load Active-X and wha-lah you have remote SW (I didn't have a disc). I have been to the dvrlink website, owned by Itellix, but I need my DVR id to get a new FW, which might get me a new remote software that has Iris control.

does anyone know what this is ? pictures

It has occured to me that maybe I only need new software on the HDD. Maybe new Firmware wouldn't fix my problem. So...., my DVR has a 500gb HDD. If I had new remote software and a different HDD, (keeping my current HDD in case I screw things up) how would I load the HDD ? I haven't seen any menu's for new or format HDD. Someone..??

hi which remote software do you use. ???? I don't know ? I never had a disk. When I access the DVR from the web or network via IP, the program installs. I just looked and there is no help files or anything else to know. dont flash your unit you cant go back if you use a wrong one gotcha on that...

I have been on the phone with Pelco before. They advised me that so many mfg'r do their own thing at times. They had no suggestion... this was last year. It looks similar to some of the Dahua. (they have not answered my email) As it is now, if I lock it up remotely while I'm not home, I have to wait until someone is to off/on the box.