I have a Swann DVR-2600 and 4 PRO-580 cameras. I want to be able to record sound on channel 1 from camera 1 area. I purchased a Rode NTG-2 microphone and also an isk SPM002 48V phantom power supply on the recommendation of RODE, and also a small Kinter 100W amplifier as I thought my own might be a problem.
I am unable to get sound to record on the Hard drive and play back, or even to play directly through the TV speakers. I have set the volume level high on the Hard drive and enabled sound recording.
This is some of what I have tried:
1. Rode Mic with internal 1.5V battery to TV via 3 PIN XLR TO 3 PIN XLR to RCA convertor to TV - ALL CONNECTIONS TESTED O.K. - Nothing.
2. As for 1 but using the Phantom power instead of the 1.5V - no other changes - Nothing.
3. Back to internal battery, and as in 1 but from RCA connection to 3.5 m.m. plug into amplifier and speakers - perfect!
4. Change internal battery to phantom power supply, and as before - loud hissing and poor sound from speakers.
5. As before but with 1.5v and then phantom power to Swann Hard drive - Nothing.
6. Have tried using the Kinter amplifier with and without the pre-amp - Nothing.
Connections 1 and 3 are joined in the XLR to RCA adaptor.
Rode have tested the Mic and say it is O.K., and have replaced it.
Swann want to know if the mic works connected directly to the TV, which it doesn't. Rode are no longer replying to my requests for help! Is there anyone out there with a depth of knowledge that could suggest an answer please?