brightstar

because i just want to test out about my DVR, is it accessable or not. Because i test it using eagle eyes software on blackberry, and it turns out connection failed, but when i using the blackberry browser to browse the IP address, i can log in, but i cannot navigate other channel of my camera, it shows only camera 1. could you give me advice about my problem, because i cannot access my DVR via eagle eyes software

Hello guys, i have the problem about the setting for remote view. Here is the list of my device info : AVTECH DVR KPD674B (192.168.1.252, port 8080) D-LINK Modem DSL-526B (192.168.1.1) Dynamic IP Public : 36.73.XXX.XXX (Change everytime my device turn off then turned on again) I already setting port forwarding on my modem using this configuration : Custom Server Name : DVR External Port Start : 8080 External Port End : 8080 Protocol : TCP Internal Port Start : 8080 Internal Port End : 8080 Server IP Address : 192.168.1.252 With this setting with firefox browser : I type the address 192.168.1.252:8080, i can access the web login for my CCTV, and i can login to it. when i type 36.73.XXX.XXX:8080, i get the page "Unable to connect" on my firefox browser. when i type 36.73.XXX.XXX (without the port), i can view my modem Login page. I try to access with EagleEyes on my Blackberry, using 36.73.XXX.XXX port 8080, it always ended up Connection Failed I double checked with http://www.canyouseeme.org/, and checked my port 8080, it get the message success and my ISP not blocking this port Anyone can help me with this problem ? is there something that i miss ?

Yes, the user manual of my AVTECH didn't give much information about network configuration, but i try searching and searching, about the port, i only found 1 port need to configure and that is HTTP Port i think, because the default number port are 80. i'm testing my external IP, with my laptop and my blackberry device : 1. when i entering external IP with my laptop, using firefox browser, without the port, i can access my DSL Router 2. when i entering external IP with my laptop, using firefox browser, with the port 8080, it's said unable to connect on my browser page 3. when i entering external IP with my blackberry, using eagleeyes software, with my cell service (not using wifi), it's said connection failed Yes you are right, i ask my friend at other location to open 36.73.XXX.XXX:8080 it brings up my DVR. you said that my router does not support using external IP while locally, is there something configuration that i need to configure, so that i can use my external IP while locally ?

i dont quite understand, what other ports that i need to open ? because in the configuration of my DVR AVTECH KPD674B, which is contain port number is only for HTTP port and i set that to 8080. i don't see any other ports (server/data/command) configuration on my AVTECH DVR. Please could you give me any advice ?