Millie106

What are you trying to see? Is this outside, much night viewing, record, remote viewing, phone access?

I have a Night Ranger camera from Rugged CCTV cameras that is having major issues. First off you cannot see at night past 5x. No matter what I do with the lighting the picture is so pixelated you can't see a thing. Then it alternates from black screen to wavy. We have tested all the connections, stripped them back and retapped and nothing changes. Now the camera recycled for some reason, the other PTZs on the system did not, and the picture itself is flipped upside down. The lens is not. Plus the controls are now backwards. The company told me there is nothing wrong with the camera. Still can't believe they sent repeated emails saying this when I sent them screenshots proving otherwise. It is under warranty but since they are claiming there is nothing wrong when you can't see past 5x at night, a black screen, and an upside down picture there is not much sense spending the money to send it back plus the minimum 59.00 to have them tell me it's fine. Any suggestions on troubleshooting? Has anyone seen this many errors on one camera?

Are you looking for wholesale or simply a place to buy the equipment? If you are looking for a wholesale I do not know. If you are looking for retail I have had outstanding service from 123-cctv.com. I don't think I can list awful vendors but I think I can through messages. If I'm mistaken I apologize.

I cannot believe I am doing this again. A year ago I bought a dvr, 3 outdoor, infrared bullets, a ptz and buried a cat5 cable as well as a wireless transmitter/receiver to hook up to a tv. This is for a barn and all of the equipment is in the barn. With the exception of the ptz, everything was protected from the elements. I had a ton of trouble getting set up and hated the software to control the dvr from day one. This is a gen 4 dvr which I am pretty sure is the Dahua that is so popular. My biggest complaint was the difficulty of remote viewing. Everything is shot with the exception of the cat5. At least I hope the cat5 is not a problem. The cables from the cameras to the dvr are light weight and have all had to be replaced at least once. I believe the cables were frying the bullets but I am not positive. This time I want to put together a decent set up and right now I am focused on the dvr. I need: 4 channel DVR with a good quality picture. Recording is not a big concern as this is almost exclusively for live viewing. Good quality to me mean being able to read ear tags at night. The longest distance from camera to edge of pen is 40 ft. EASY remote viewing for PCs, iPhone, Android, iPads. Downloading software or apps is fine. Not being able to view anything after downloading them is not. Audio/Video output to be able to hook up the wireless transmitter PTZ control Audio that actually works. I was never able to get the audio to transmit with the gen v. Does anyone know anything about this DVR: http://www.rugged-cctv.com/h.4-dvr.shtml I will need to replace the PTZ, the 3 bullets, and the cables from camera to dvr as well. I am open to suggestions for anything but DVR help is especially appreciated.

The cat5 is direct bury cable and was buried well. It is stranded. I used a power strip and thought it was one with a good surge protector. I think I might want to use a 24 v power box. The longest power run is 65' on bullets with the PTZ being 75 feet from DVR.