I have a Vivotek 8352 that just stopped working just after 12 mths and as it had a 36 mth warranty I sent it back. After 6 weeks I go another refurbished camera as they say they are not repaired in Australia as they have to go back to China.
When I got the new one working OK I find I cannot change anything on the video settings. When I try I get the message "Please input a value![1~25]"
I have tried all browsers and set up wizard with no improvement. In of the clues I got was an error message from IE that said "Can't move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus."
I have reloaded the firmware and hard rebooted the camera but all to no avail.
One of Vivotek complaints I have read is there is little to no support so I am asking if someone know a way around this as I have told the supplier it is still faulty and he said well just send it back but this is the only problem I have with the camera and I was wondering it is can be fixed on site without sending it back.
