The nature of my situation is very similar so I'll continue with this thread.
I installed a 'Seguard' 4 channel CCTV system. Simple setup connected to a router with only one other LAN device on that router and assigned it a static IP.
Router is Dlink DIR 615
I setup a free DDNS with dlinkddns.com
Port forwarded the ports mentioned below.
So here's the issue, although I CAN remotely view the cameras from an external PC with a browser, for the life of me I can NOT view from any MOBILE/TABLET. I have tried several apps including the one suggested in the manual by Seguard called 'Zmeye' for apple devices.
I have tried pointing it to both the DDNS I setup (which again works externally on a browser, must be IE because it uses active X) AND just tried simply pointing it to the IP address directly.
The setup screen of the unit itself for network shows the following ports:
CMD Port: 3357
Data Port: 3356
Talk Port: 3360
HTTP: 80
I have gone into the router and forwarded all 4 of those ports (TCP & UDP) on the static IP I assigned to the DVR unit itself.
The manual, although vague, shows a picture utilizing the 3357 port in a setup screen of the app but a rep I spoke with mentioned something about port 18004 for mobile although it's not documented anywhere. For arguments sake I forwarded that port as well and tried pointing the mobile apps there too.
When checking if the ports are properly opened using some test sites, they all show open EXCEPT the 18004 port even though I have forwarded it the same as all the others in the router setup. This is of course only useful if that is even the port I'm supposed to be using, again the manual shows a pic with the 3357 port being used.
I have seriously tried everything I can think of and this is getting frustrating at this point. I even assigned the DVR to the 'DMZ' option in the router which as I understand just opens it up completely for access problems but that didn't help either. Can someone help please.
Much appreciated.