bluestar

Hello Ethor, I apologize for the late response but to be honest I have never really figured out what makes these units periodically reboot. But I have narrowed it down to the point that it seems this only happens at certain locations, meaning I have switched out problem dvrs with new ones and the same problem occurs. When I bring the problem units to test at home or move to another location, the problem goes away. I assume the problem is related to the power service in the building. If you have to reset monitor settings every time a reboot occurs then I would suggest changing your setup.

Not sure if this is the answer to firmware question but under "query system info" "version" the following is listed Item Status S/N PA3CF00500189 Bios Version 2.608.GV00.0,build:2013-2-19

Um... dont know. I purchased all units between Oct 2012 and May 2013. I assumed that firmware would be current. I can check one of the units now. Didnt think about that being a prob. I'll post firmware version in a few minutes. thx

I have installed a rebranded Dahua hybrid dvr model #HYBDVR-LT016480 with (16) analog cams and (2) ip bullet [#IPOB-EL2MPIR50L3312] cams for a customer last Oct and evrything worked initially until about a month ago my customer brought to my attention that the unit would suddenly turn off and reboot on its own. After checking the log I realized that it was happening for quite sometime (2-3 months) and to make things worse I checked three other units I have installed since then (at different job sites) and they are all doing the same thing. They each log the same "reboot with flag[00x01]" randomly at night, sometimes in the morning or afternoon (completely sporadic) and the only common denominators I can think of is they are all plugged into surge protectors (not power conditioners) and also they all use 8 port netgear POE switches between nvr and cams. Will this problem become progressivley worse? Should I plug units straight to wall receptacle? Should I be using power conditioners? If so which type? Is there any other ideas anyone has? Has anyone else experienced this prob? Am I even looking in the right direction? Any help would be greatly appreciated. thx