squarelzzz

Need more details like sofware version, camera type, firmware....

Can use Full Power POE 16 Port 100mbps + 2 Gigabit Port

Hello there, if you have 1920x1080 screen resolution on your desktop. Please change the matrix resolution to the same resolution too in Control Center. Otherwise the error will shown.

Check the cable looping, possible if you can try by one unit only. Suspect cable problem.

Suspect software file corrupted, please give full uninstall (Uninstall in Control Panel, Windows, & Registry) and reinstall the software. Alternately, the version 8.50 have quite a number of unsolved bugs. So i would recommend to to change to v.8.54 or latest 8.57. Thanks.

It compatible but you must use their latest GV Software version 8.57

You are welcome.

Hi there, The quickest way to embed the camera image is via upload jpeg to ftp function under webcam server setup. Web master simply needs to create the link to load the jpeg file that is uploaded onto the ftp. See photo. The alternative is to use the mobile server support to integrate RTSP stream into 3rd party player with web embedded support. Unfortunately we do not have specific setup information available on this, and user is required to have webpage programming skill in order to achieve the suggested.

Good day, you must go to the IE and the option is there when you are using Live Viewing for Stream profile no 1. Right Click on the image > select Geo Fisheye > then right click and select Image Alignment. You will see the red circle there. Click and drag as your requirement. After you have done, remember to reboot your camera. See the screen shot below.

Any feedback?

Compatibility issue, use IE instead of other engine. If you use mac, try update new safari and quicktime.

Or you can try change the slot of the gv card to another one. Reinstall with newest version 8.5.6 will clear some bug issue and more improvement for your software.

Hello, can you view remote viewlog from another pc locally before going thru internet? Might be checking firewall, control center service and etc.....usually if port can't go thru is cos of these things blocked.