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alexlook

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  1. My AverMedia NV5000 w/ modules for 8-channel & sound record was installed on XP Pro, 3.0GHz HT CPU, 2 x 512MB DDR, 250Mb HDD, Intel i915 desktop board. Broadband is 2M/2M w/ real IPs & no firewall blocking.

     

    However, I tried almost 10 different made workstations to test remote connect, but only 2 could properly went through the "ActiveX-Download-Login-Video procedure"

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    Even the one being successful the first time, it fails the second time.

     

    I tried disabling Firewall, restore IE setting, uninstall anti-spywares, LAN IE access, talk to the Distributor (Everbest Co.) here in H.K., no light shed.

     

    A patch was found on Google, mainly for clearing WebCamX files caches, yet no luck.

     

    My questions are:

    1. If the problem is on the server, and IE of Micro$oft fails to tell why it should die, why doesn't AverMedia bundle a client remote software hopfully serving this purpose better?

     

    2. Since NV5000 program doesn't allow user to minimize its Windows, Is there a way to let me open Task Manager for checking resources-related issues?

     

    3. Any official documentations from AverMedia stating which XP Services must be enabled while some could be shut down - this surely would trim down XP and let server run faster.

     

    4. If NV5000 server was up and running, could it inform admin. of any abnormal issues like: Recording sync. problem, remote login failed etc.

     

    5. Could representative for AverMedia here be kind enough to teach me how to trouble-shoot my case?

     

    6. Maybe its time to switch to GeoVision. Any similar issues from GV?

     

    Thanks in advance.

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