Here's the scenario, i have an SNP-3120VH Samsung PTZ IP camera, SRN-1670D NVR, SPC-2000 network controller and installed net i-viewer on the computer. I need it to pan or tilt and at the same time zoom in or out automatically to monitor a large area.. i tried the trace function as advised by the technician but the problem is that it cannot zoom in or out while panning or tilting. Does it need a firmware upgrade or something else?. I hope someone could help me on this.
thanks.