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I'm confused about connections of POE cameras. My cameras come with an ethernet connector and a separate power supply wire. Why would there be a need for a separate power wire if it's getting is power via the Ethernet port? If the NVR power is not active, why would a separate power wire be needed? thanks

I can no longer log in to my DVR on my PC or other device. I can access it directly at the DVR. I Can also see video/cameras on devices (meye) but cannot gain access directly with DVR ip address for changes on either PC or other device. I thought it might be the router but I cannot connect with ip address direct with ethernet, so router seems to be OK. Note: DVR is unbranded with no serial numbers. any help is appreciated.

Code calculator_2 A godsent. Thrilled to death Thanks all.

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Oh, cool so most everything is set up correctly if you can see. I do have a learning disability and do not want to be argumentative so I apologize if I sound like I am. So it is very difficult for me to understand and process instructions and I'm still not clear what I have to do on my end. I have always thought "programs" were for computers and "apps" were for devices like phones. Are you saying I should uninstall the app on my phone and then reinstall it? I don't know of "Administrator" access on my phone. Maybe you can simplify for me a little more. Once again I do appreciate the help you are providing me.

Not using or going into PC remotely. PC is out of the loop. I'm Going directly to DVR via a router.

Thanks for your response but my issue is with remote viewing not local network

Your absolutely correct. Thank you much for all your help.

Thank you for responding to my issue. I may have the wrong forum.

Are you talking about my PC browser or device browser? My problem is on my device for remote viewing not local.

So if you log in to my ip (whatsmyip) from my pc it is: 73.226.173.54 (you can try this) What I'm seeing is my login page. Which makes me think the port is open. If I actually in, I see the screen attached below. If I select a camera, nothing happens or a blank screen shows up.

Hey thanks for the response. Not sure what is meant by "program". Which program? I will also post some pics of Port Forwarding, and DVR input for review in a little while thanks

Have been using Xmeye that works ok on local network and has also been set up for "mobile monitor" with mobile port Ports have been forwarded as usual. If I can get into the login page remotely with the ip address, I would guess that the port is open.

After some new equipment was installed we are unable to remotely view security cameras from the DVR. Via local network they are visible. When attempting to connect remotely, a login page appears .. This didn't before as it went straight to the image viewing. Now even after logging in all we get is a blank screen with a left column showing the individual cameras. Clicking on those does not bring up an image. Can post pics of settings if needed. Thanks for any help.

I can get into the login page on my DVR but after logging either locally on my PC with the DVR ip address or remotely on my phone with my ip address, I just get a blank screen with a listing of my cameras on the left. When I select a camera, nothing shows up. appreciate any help thanks