Hi All,
first time poster here, but have been reading like crazy for the last week.
I have installed a HFW2100, and while the camera works great....I cannot get the ball mount to be very tight.
It is snug and holds its position for the most part, but seems that its still too lose. I cannot position it precisely as it will slightly drop when I let go.
I have tightened the big Philips set screw as much as I can, and have also tightened the 4 allen bolts.
Am I missing something here? I took the mount apart and see there is two collars inside the shaft. Not sure how it all works.
I searched the entire internet for an answer, and haven't really found anything except one other account, but I hope that I don't have to send the camera back for exchange if it's something simple.
Thanks!