Would like some advice on my CCTV system please.
I wanted a reliable system for obviously security and if anything ever happened to my car I could see what on the system. I was going to try and fit the system myself but the wife said one of our friends sons works for a well known security company so she would ask him because the wife knows him well. Anyway the lad came down and I told him what I wanted, and we agreed on two cameras and a dvr for £500.
He fitted a 4 camera dvr and the 2 cameras, and took the boxes and everything away. The system worked for about 4 hours before the dvr would just light up like a christmas tree, and not do anything. I called the lad up and he came back a week later and said it looks like a faulty dvr. He took the dvr away and came back 2 weeks later with a 16 camera dvr. He said this would be OK even though I only had two cameras because you can press this button and it would just display 2 cameras and 2 blanks. So off he went and I had a play and I cant get it to just display 4 cameras on the tv, it scrolls through the whole 16 and if I want cameras 1 and 2 I have to keep pressing the button for 1 and 2. Plus it seems to record everything there can be 5 or 6 recordings in the space of a minute, and when you look there is never any movement. So if anything did happen it would take me all day to see it.
Now I wanted to have a look at what I got for my £500. The two cameras are Qvis Eye-600-FW and the dvr is a Qvis. looked to price them up on the net and I could buy the dvr for about £100 and the two cameras for around £27. So instead of feeling like a family friend has done us a favour I feel he has ripped us off.
I called him up again and told him the problem and he said he would call in to have a look. That was about 5 weeks ago and we have not heard anything. Now normally I would have called him up and told him exactly what I thought but because his mother and father are family friends I don't want to because of them. Since calling him the remote control has stopped working, (no it's not the batteries) he left us with 4 the system remote because they looked identical but you have always had to keep pressing it continuously to get it to do anything.
So I am at the point where I feel I have to write the system off. So can anyone offer any advice please?
Should I replace the dvr with a better one?
Should I replace the cameras for better ones?
Could I use the existing cabling if I replace the cameras and dvr or just the dvr?
So for the long winded post, and thanks for any advice in advance.