dave1510

Hi, I have had this system for a few years now. It used to work - well OK - the quality was not too good, but in the days when I bought it, it was OK. I have had a few issues - ie I have not been able to get "away from home" to work for a year or 2 - something to do with ports, I was told by KGuard. (Cant get ports to open, and canyouseeme.org, says ports are closed. 2 ISP's have been the same, and absolutely no help from either.) Anyway, now it's gone totally haywire. Cameras are visible on the monitor I have attached to the DVR. They appear to be all permanently recording, but I can't tel if they are, as not only can I not get live feed via the PC (yes my ip address is correct), but I can't even playback from the unit itself. (The settings say the cameras are set to record on motion sensor) TBH, I might as well chuck it in the skip... However, one last ditch attempt... Is there a full factory reset option (not just turning the power off, as this does nothing). If so, what is the procedure please. If this doesn't work, I will be investing in a better system, but it definitely won't be kguard...! Thanks

Hi, I have a KGuard SHA108.V2 which works as it should. I have had it set up on my iphone 4, and up to about 4 weeks ago, it was allowing me to view my cctv cameras from away from home. I have the Kguard app on my phone, and as a Virgin media customer I have not been allowed a static ip address. Because of this, I have to enter my new iP address each time it changes (ie on a router reboot) Currently my ip address has been the same for 3 weeks, and I have been able to view my Cameras on my Kindle I am unable to get anything on my phone, even in the house. I have not knowingly altered anything on the phone, and have not touched the Kguard unit at all. Any ideas where I should start to investigate. The settings: Title = (my title) Model type = SHA V2 - 108 iP address = x.x.x.x (not put in for security reasons) Port 18004 user XYZ (not correct, as changed) password 1234 (not correct as changed) Hope someone can help me. Thanks

New to this forum, as I need assistance with cctv I will post in the cctv form and link back. http://www.cctvforum.com/viewtopic.php?f=5&t=37897