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Brainfire

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  1. Hi to all..... Have been trying to set up a friends DVR for remote access, but no joy up to now - details as follows: DVR: QVIS Discovery Router: Netgear WGR614 ISP: Virgin (UK) App: Discovery App from Play Store A browser connection to the DVR seems to almost work - it brings up the interface and lets me login - clicking on the play icon for any of the cameras starts Quicktime; the logo appears and the animated bar scrolls along the bottom of the screen, then it freezes. Using the 'Discovery' app for the DVR says it connects, then after about 5 seconds flashes up the error 'The network cannot get the data.' A DDNS is in use, so in a browser or the app, the settings are DDNSUSER and port 80 (have also tried other ports with the same result). The internal static IP address of the DVR is 192.168.0.15 - port 80 is currently forwarded to this IP Router internal IP is 192.168.0.1 There is a media port setting on the DVR (not sure what this is for?) - this is currently set to 34567 - adding this to the port forwarding (TCP) makes no difference. I can get it to work in a browser when on the internal network using the internal IP address of the DVR - same interface and login, but the playback appears now. I initially tried using the supplied Virgin Superhub for port forwarding, but it kept randomly closing the open port for router remote access, and also the DVR port. I then switched the Superhub to modem mode, and connected the Netgear router - no problem now with the ports not being open. I've tried everything including different ports, turning off the router firewall, UPnp and SIP ALG. I'm now frustrated and stumped - to me, if the web access is showing the login page and interface, it must be connecting to the DVR, so why no picture? Same applies to the App..... TIA
  2. Brainfire

    Hiya - Help Required

    Hello to all - as is the way of the Internet, I'm stuck with something regarding my CCTV, so off to post in the appropriate forum..... Edit: Can't find the appropriate forum, so if anyone could point me in the direction of the correct forum for a query regarding remote access problems I'd be most grateful.....
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