Jump to content

jennybdc

Members
  • Content Count

    8
  • Joined

  • Last visited

Community Reputation

0 Neutral
  1. Okay -- so I checked all the cables & power supplies and they are all connected properly. The cables from the two camaras that aren't coming up are frayed & stripped, so I really think I just need to replace those. Do you know where I can order two of those? This is what the cable reads: Condomex-3(UL) type CL2 Composite Cable Coaxial Type RG-59\U. + Cable 2 cond 18 awg000002486FT. This is all jibberish to me, but I was hoping it would make sense to you...
  2. It's the blue screen with "no video signal" so I guess it's the wiring? So maybe I just need to replace the wires from the camaras to the computer? Do you know where I could purchase those? Thanks!
  3. Thank you Doug -- that was a huge help! I am now able to log on remotely. Would you happen to know what I need to do to configure my camaras to show onscreen? Only one out of my three camaras are up... Thank you! Also -- is this your occupation & are you available for hire in the Dallas area?
  4. I had passwords set up -- one to open the first camara, and then another to open the other two camaras, but I've had to reformat the hard drive because of viruses. Now the user name and password is just the default "admin" and no password. Is there another password I'm supposed to have? All of these problems started with the reformatting & I'm having issues getting everything back up and running. I downloaded the new software from the eyemax dvr website. I did what you suggested & lowered my security settings & it DID work. Unfortunately, the user name & password that I used to log on with now no longer work. How do I reset everything? Thanks so much for all your help!
  5. Well, I have three camaras, and two of them are not coming up -- I think I may need new cables for those to connect them into the computer. Also -- when I try to remotely access the camaras by going to my IP address, a screen pops up saying "Windows has blocked this software because it can't verify the publisher." There is no option for me to override windows. I just recently upgraded the DVR software to version 4.5.0.0 and have had this issue ever since. I never had a problem remotely viewing until I got the new software, and now I don't know how to go back to the old software. My business is in Arlington, and I was really hoping to get a technician down there to look at it, but I don't know who handles these systems in the Dallas area...
  6. I have an eyemax dvr system in the Dallas area that I'm having trouble with -- does anyone know someone in the area that does service/repair on these? I have the PC based system -- thanks!
  7. The problem I'm having is that I purchased a business from another person that included the eyemax system -- therefore, I do not have an eyemax dealer. That kind of leaves me out in the cold...
  8. Did you ever get your drivers/software for the eyemax dvr? I'm having the same problem. I have an eyemax dvr web cam system, and I had to reformat the computer due to viruses. Now I need to reload the drivers/software, but when I go to the eyemax dvr website, they don't respond to my e-mails for the username/password. I'm frustrated because the camaras are useless until I can get the software...
×