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Hi everyone Sorry not sure where to post this Can anyone confirm if all genuine dahua products carry the logo ? at a guess in my opinion if it doesn’t state dahua on the product its not a genuine dahua product what company would make an item without even putting their own make on it i brought a camera direct from china on aliexpres.com the packaging, manual, and camera doesn’t state dahua anywhere on it So it is possible it could still be a dahua or is this likely to be a fake item Thanks

Hi I am trying to connect ip camera to nvr same manufacturer but when plugged in then click on locate camera it doesn't find it yet if i plug in another camera from a different manufacturer it finds it and displays the image i also have ptz camera with a joystick but i cant control the camera any idea what this could be thanks

should the nvr just find the camera or do you have to add it manually to it

Hi everyone Can anyone confirm if all genuine dahua products carry the logo ? at a guess in my opinion if it doesn’t state dahua on the product its not a genuine dahua product what company would make an item without even putting their own make on it i brought a camera direct from china on aliexpres.com the packaging, manual, and camera doesn’t state dahua anywhere on it So it is possible it could still be a dahua or is this likely to be a fake item Thanks

Thanks and i do get what your saying But i got mine direct from china even the seller i got it from said i would have to wait for it since its coming direct from dahua yet it comes with no name on it or anything so even direct from them it has no name on it so why even have a brand name dahua if none of their stuff says it not even when you get it direct from them i do get what your saying about the US but mine didnt come from there

so correct me if i am wrong here but what is the point of a brand name called dahua making products if they just then go and sell them without their name on them also mine has no serial on it and even in the manual it says they will need this if i ring them or something

I wanted dahua because they are supposed to be good but if i have something that doesn’t even say dahua anywhere in the manual, packaging, or camera itself how can you tell this wasn’t a cheap camera so i would say they have every reason to make fake or probably sent another cheap camera that looks the same every single dahua product they have on their site says their logo and this one doesn’t

Thanks So how is one suppose to tell if its real or not if there is no make brand on it or anything in the manual i have it says on the back of the dvr there should be a serial and a model number on the front it has neither of these all the pictures i have viewed online say dahua on them