Yes you are so am I,
the software is very unreliable, it keeps locking up and returns with error messages every 30 minutes or so,
I am still having best results with analog systems, sorry to say so.
I purchased the nvr in July 2013 hoping to be a good product, but with error after error I wouldn't dare to install it for my customers and receive a service call every 2nd day
The 3S IP cameras are as "good" as the nvr