Hie,
Not sure if i posted in the right section but here's my issue and i hope that you guys can give an insight of the problem.
I've engaged a contractor to fix CCTV cameras around my factory and have it linked so that I can viewed it anywhere so as long as I have a PC and a valid internet connection.
Everything was fine at the beginning until lately the allocated address for me to view the cctv cameras are giving me errors. The address returned "webpage not found".
I've inquired with the contractor and the contractor told me that he found out that the settings that was keyed in my router for the cctv were erased entirely and he told me it was my ISP's problem.
It seems that my ISP has been doing some frequent connection resets which led to the cctv settings being erased.
Now, I'm not well versed with all these and the contractor is charging me every time he goes and check the system out as he said, it's not a problem due to him
Can anyone advise me is this even possible or my contractor is ripping me off or he provided me with a crappy system?
Thanks in advance.
