joecanhelp

Thank you rebel998. I tried that and it didn't work. I've since gotten a new DVR and reconnected the cables. All is in working order once again.

Hi, I'm hoping someone can point me in the right direction. My customer bought a kit about two years ago. 8ch DIGIguard from a place in Florida. At the time the support they gave was pretty helpful in setting up. The system was up and running for the past two years until about two weeks ago. It has since just continues to reboot and then hang on the splash screen stating, "H.264 - System initial...". Then after a few minutes of just sitting there it reboots again. My questions are: 1. Is anyone familiar with this and is it fixable? 2. If not, do I have to buy the exact same DVR as the original? 3. How can I prevent this from happening again? Just so you're aware I'm not a CCTV expert, but I am a pretty knowledgeable IT Support guy. Any help would be greatly appreciated. Thank you. JCH