Hello, i'm having problem upgrading my IPC-HDB4300C (NTSC) camera firmware to 2.420, but the config tool is give me an error saying "error occurred when sending the upgrade file." i have tried number of methods to upgrade this camera. i even tried upgrading through web, but the file wont go any further, it get stuck at "transmitting files." stage. Please Help.
the firmware file im trying to upgrade: General_IPC-HX5(4)XXX-Adreia_Eng_N_Stream3_V2.420.0006.0.R.20150311 (1).bin.
camera version is 2.210.W100.0.R
build date: 2014-1-15
Thank you